Quadient’s Cloud-based Customer Journey Mapping Named Leader by Independent Research Firm
Monday, Oct 11th 2021
Quadient has been recognized as a Technology Leader in the SPARK Matrix: Customer Journey Mapping (CJM), 2021 study from Quadrant Knowledge Solutions. The study concluded that Quadient’s CJM SaaS-based solution, Inspire Journey, is distinguished by its approach of providing a CJM tool designed for customer communication portfolio management, connecting often ignored touchpoints in customer experience (CX) strategies.
