Reduce manual Processing
Improve employee productivity
Mitigate the risk of human error
Save time and money
Many organizations today are constrained by manual business process workflows. When it comes to sending customer communications, manual processes mean higher operational costs, lower employee productivity and expose your company to human error.
Protect your number one asset – your customer
OMS-500 intelligent document output management software helps you produce actionable, personalized and secure communications, using a simple intuitive interface. Enhance your customer’s experience with engaging, targeted and timely documents sent according to their specifications.
Spend more time innovating and less time administrating
Reduce the time and effort spent preparing mail from a few hours to a few clicks. OMS-500 is an end-to-end solution that helps companies, like yours, optimize operational costs, improve the customer and employee experience and lets you and your staff focus on what matters most.
Discover a scalable solution for physical and digital mail
Scale and adapt your solution at your own pace. Its flexible, single platform helps you manage physical, digital and hybrid mail depending on the combination that makes the most sense for your business and your customers’ preferences. Both system-generated and ad hoc documents may be streamlined and fully automated with our easy to implement solution.
Accelerate document processing through automation
OMS-500 accelerates the mail preparation process through its intelligent barcode technology. Documents intended for the same customer may be sorted or combined to enhance customer experience, reduce total postage spend and allow for pre-sort discounts.
Penn State’s Undergraduate Admissions department used to assemble and stuff new-student acceptance packets by hand, a time-consuming process subject to a high degree of human error.
Easily integrate with external applications and third-party services. OMS-500’s simple plug-in architecture allows you to customize and enhance your solution to best fit your needs now and down the road.
- Deliver documents to your customers via a secure, customizable Document Delivery Portal
- Outsource all or a portion of your mailings by using Neotouch
- Send and sign agreements electronically with an automated e-signature service from DocuSign
- Securely store and search documents with DocuWare
No major IT intervention or resources required. OMS-500 may be installed on-premise or is available as a SaaS solution in the cloud.
Today’s digitally-driven business environment is transforming the way organizations communicate with their customers. The number of channels through which brands can now reach people is growing to include email, physical mail, social media, text messages, web portals and many other outlets. As a result, companies are now faced with the challenge of managing massive amounts of data in order to drive business results and build customer loyalty.
This whitepaper explores different aspects of data and document management software such as:
- Major trends in data and document management
- Managing customer information
- Maintaining data privacy and compliance
- Offering customers multi-channel delivery options
What customers are saying
Errors related to manual processing (sorting and grouping) have all disappeared with Quadient’s OMS-500 software. It allows us to focus on other, more important tasks.