Best Practices in Customer Journey Mapping

Discover how a Customer Journey Mapping tool makes it easy for CX and Marketing executives to view – and take action to improve – their organization's entire portfolio of customer communications through a single web interface

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Webinar: Best Practices in Customer Journey Mapping

Customer journey mapping is gaining a lot of interest as it provides an elegant way to identify and visualize the end-to-end customer journey. 

Discover how Customer Journey Mapping tools make it easy for CX and Marketing executives to view – and take action to improve – their organization's entire portfolio of customer communications through a single web interface, regardless of the underlying communication technology. 

Presenters:
 
- Kaspar Roos, Founder, and CEO of CCM/CX Strategy Firm Aspire 
- Laurent Ghio, Product Manager for Customer Journey Mapping Solutions, Quadient.

Simply complete and enjoy!