Czech bank, Česká spořitelna, reshapes customer experience with Quadient Inspire and Microsoft Azure

Ceska case study

Česká spořitelna is more than a bank—it educates people on how to better manage their finances in order to achieve personal prosperity. By enabling its customers to achieve more, the company empowers individuals to contribute to the growth of the Czech Republic as a whole. To bring its services to new levels, the company implemented Quadient® Inspire Flex—the only end-to-end, any-premise enterprise customer communications management solution—to improve customer communications. Based on Microsoft’s Azure cloud, Inspire is highly scalable, enables cost optimization, and enhances security, so the bank can offer the best experience to its customers.

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate