Join us for part 2 of our webinar series on "Understanding your customer's journey" to learn how you can improve your customer communications by identifying how your customer interacts within your organization.
Watch this 45-minute webinar recording "Understanding your Customer's Journey" to learn:
- An in-depth understanding of the importance of putting the customer at the heart of your organization's strategies
- A primer in tying customer experience to a ROI to help you create positive business cases
- Practical advice on how to resolve frequently seen problems when using journey maps to transform your organization to be a customer-obsessed organization