As Forrester predicted back in 2013, CEOs' enthusiasm for naming a CDO to act as an internal change agent is fading. In 2018, CEOs will expect their CIOs to lead digital efforts by orchestrating the enabling technologies, closing the digital skills gap, and linking arms with CMOs and other executive peers better positioned to address the transformational issues across business silos.
With a few years' experience with Agile and DevOps under their belts, 2018 will be the year CIOs use this expertise to raise the game for customer-obsessed delivery across the enterprise. CIOs will leverage their best tech leaders to support the transition, and this will forge improved relationships between the business and technology. And with CEO and board eyes on speed-to-market, the CIO's star will ascend.
Download this complimentary report to see Forrester’s key predictions for CIO’s in 2018.