The Future of the Customer

Brought to you by Quadient and Madison Advisors

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Webinar Recording: The Future of the Customer

As a Print Service Provider, you've built your business on trust. Your clients trust you with their most secure forms of data to deliver superior quality print communications, on time and on budget.

But times have changed, and your enterprise clients are confronting a new age of digital disruption in which customer experience (CX) has taken a leading role. In order to remain competitive, enterprises today need to be able to package and deliver personalized customer communications in real-time, across all channels.

With declining print volumes, growing demand for digital communications, and expertise in transactional data management and document design, you are in a unique position to capitalize on the relationships and skillsets you have to drive new revenue streams, and gain a competitive advantage.

By watching this webinar, you will learn:

  • How consumer expectations have impacted the CCM industry
  • The changing role of the service provider and why expanding beyond print and mail is critical in today’s digital world
  • How CCM technology enables you to help your clients overcome challenges with customer communications and digital transformation
  • By selecting Quadient as a technology partner, service providers will benefit from a company that will stay on top of the “next big thing” in customer communications and mobile technology
  • An overview of Mobile Advantage and how it enables PSPs to extend the power of Inspire to mobile apps

Simply complete and enjoy!