For Housing Authorities it is often difficult to ensure that communications about entitlements (waitlists, vouchers, utilities support, etc.) are received by those who need them. Managing information in disparate, legacy systems and producing one-off communications that rely on printing and mailing are ineffective and costly for Housing Authorities. Additionally, mailed communications are unreliable given that recipients relocate frequently. Implementing digital communications (email, web, SMS, and other channels) strategies create delivery channels that are more effective and impactful.
Housing Authorities need to use communication channels that easily, and reliably, connect with an individual. An integrated, omnichannel communications platform, like Quadient Inspire Flex. It enables organizations to connect to, unify and streamline workflows for a wide variety of content and data inputs across multiple channels from one centralized platform. Modern omnichannel communications strategies and tactics ensure clients receive and engage with communications promptly, expand awareness about assistance, support property development initiatives and regulatory compliance.
With Quadient Inspire Flex:
- Improve service delivery
- Track the communications journey
- Empower caseworkers and reduce reliance on IT
- Reduce compliance risk and increase agility
Get your copy of Modern Communications Solutions for Today’s Housing Authorities and discover how Quadient Inspire Flex can improve agency communications for your organization.