Navigate Top Consumer Trends to Reinvent the Member Experience and Prepare for the Future of Health Care
The ongoing pandemic has forced healthcare companies to swiftly adapt to the ever changing regulations, shift their business perspective and approach and get creative when it comes to meeting member expectations.
Enjoy this on-demand webinar where experts from Quadient and Forrester:
Provide a data-driven discussion on how consumer expectations have evolved and which trends will have a lasting impact on health care.
Dive deeper on which technologies are necessary to win in a digital-first future and how to incorporate key elements (and avoid pitfalls) of a re-imagined member communications strategy.
Discuss how health plans can future proof their environment with key technological updates and identify effective ways to enhance communications beyond personalization to improve member experiences and outcomes.