Within the healthcare ecosystem, there needed to be an easier way for people to obtain their medical records while upholding the latest compliance, security and privacy standards. Sharecare Health Data Services answers those needs by offering capabilities such as release of information (ROI), electronic health record (EHR) chart indexing, audit and chart review, disability and Family and Medical Leave Act (FMLA) form processing, and billing-office workflow tools and services.
As such, Sharecare processes a large volume of HIM (Health Information Management) requests each month. To manage this volume safely and securely, they chose Quadient® Impress, an outbound document management platform offering intelligent barcoding, business rules, and document integrity. Mailroom efficiency is ensured with Quadient’s production-level folder inserters and AIMS (Automated Insertion Management System), which delivers a closed-loop verification process, ensuring HIPAA compliance by tracking every page along the insertion journey.
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