Today, delivering an exceptional customer experience (CX) through personalized omni-channel communications is essential to sustaining a competitive advantage, building customer loyalty and driving revenue. However, when acting on customer experience opportunities, many large organizations face a number of challenges including departmental silos, legacy systems and changing market regulations.
The Quadient® award-winning CCM solution, Inspire, helps companies around the world design, manage and deliver personalized, accurate and compliant communications across all channels, from one centralized platform.
This year, just in time for the launch of Quadient Inspire R12, Quadient is named Overall CCM Leader on the Aspire Leaderboard for 2018.
The Aspire Leaderboard is an online positioning portal that provides a dynamically interactive vendor comparison in the areas of CCM, Automated Factory Document, Business Automation and Omni-Channel Orchestration. It’s a place to find out more about industry leaders and provide information that is clear, relevant and up-to-date that is easily personalized to your role and business, with the latest coverage of the evolving market.
Here, you will also find insights provided by Aspire analysts, containing best practices, case studies, trends, and events.