Smart Lockers in Retail: A comprehensive vendor selection guide

How to successfully implement parcel lockers into your retail location

Smart Lockers in Retail: A comprehensive vendor selection guide

While e-commerce is growing at a staggering rate, brick-and-mortar stores still remain as consumers' preferred buying channel. However, as COVID-19 forced millions of customers online in 2020, brick-and-mortar stores have been hit hard by a loss of revenue as in-store foot traffic decreased.

The migration from in-store to online shopping during COVID has created new consumer expectations and preferences when it comes to the ways in which they shop. Customers now expect a perfect fusion between online and physical shopping channels, with matched convenience.

Parcel locker solutions are a critical component of every multichannel strategy as they enable flexible fulfillment while providing a seamless customer experience. With parcel lockers, retailers will easily align their business to new market demands, while driving revenue and foot-traffic to the in-store location. 

In this white paper, we guide you through the key questions you should ask parcel locker vendors on your search for the perfect locker solution for your retail location.

Some topic areas include: 

  • Understanding your business needs
  • Enhancing the customer experience
  • How to grow your ROI
  • Customer safety

Download a complimentary copy of this white paper by filling out the form provided. 

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate