Smart Lockers in Retail: A comprehensive vendor selection guide

How to successfully implement parcel lockers into your retail location

Smart Lockers in Retail: A comprehensive vendor selection guide

The way consumers purchase their goods has drastically changed over the last decade. What was once a simple trip to the store or mall has branched out across the physical and digital world, offering customers a wider variety of options for when and how they receive their goods. Following the COVID-19 pandemic, the increased adoption of Buy Online, Pick-Up In-Store (BOPIS), and curbside by consumers has created new challenges for retailers as they look for intelligent solutions to handle the influx of online and in-store orders placed each day.

Parcel locker solutions are a critical component of every omnichannel strategy as it enables flexible fulfillment while providing a seamless customer experience. With parcel lockers, retailers will easily align their business to new market demands, while driving revenue and foot traffic to in-store locations. 

In this white paper, we guide retailers through the key questions they should ask parcel locker vendors on their search for the perfect locker solution for their retail business.

Some topic areas include: 

  • Understanding your business needs
  • Enhancing the customer experience
  • How to grow your ROI
  • Customer safety

Download a complimentary copy of this white paper by filling out the form provided. 

Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate