White Paper - Build Customer Loyalty with Doc and Data Mgt
Today’s digitally-driven business environment is transforming the way organizations communicate with their customers. The number of channels through which brands can now reach people is growing to include email, physical mail, social media, text messages, web portals and many other outlets. As a result, companies are now faced with the challenge of managing massive amounts of data in order to drive business results and build customer loyalty.
This whitepaper explores different aspects of data and document management software such as:
Major trends in data and document management
Managing customer information
Maintaining data privacy and compliance
Offering customers multi-channel delivery options