Touchless parcel collection and returns processes ensure the safety of everyone.
Improve the customer experience by enabling convenient 24/7 parcel collection.
Automatic logs are kept of every parcel delivery and collection for full chain-of-custody visibility.
Open APIs seamlessly integrate with your existing systems and can be tailored to your requirements.
Parcel management made simple
The steady rise in delivery from the e-commerce boom has made managing deliveries overwhelming for businesses worldwide. Our intelligent indoor parcel lockers provide a cutting-edge delivery experience that ensures security, convenience, and timeliness. The easy-to-use cloud-based software enables you to track parcels and notify recipients of delivery in real-time. Package pick-up takes seconds, and lockers can be accessed 24/7 for convenient self-service pick-up.
Fully automated & carrier agnostic
Our indoor parcel locker solutions facilitate a seamless and convenient package delivery and return process – from Click-and-Collect for retailers, to university campuses and multifamily properties. If you experience high to mid-level volumes of parcel deliveries and returns, incorporating intelligent parcel lockers makes package management simple - freeing up time and space for a more efficient delivery, collection, and return process.
Our parcel lockers are carrier-agnostic, so any shipping carrier can make deliveries with a simple access code.
Parcel Pending by Quadient smart lockers accommodate touchless parcel collection and returns. Dropping off or collecting a parcel from the locker takes seconds, eliminating long queues and inconvenient customer wait times. This ensures business continuity, while keeping employees and customers safe.
Parcel lockers automate the parcel delivery, collection, and return process, enabling staff to focus on other high-value tasks. Deliveries are made directly to the parcel locker by a shipping carrier agent, removing the need for intervention by a staff member – saving time and cutting operational costs.
Advanced reporting & analytics
The cloud-based software provides personalized and complete Business Intelligence (BI) reporting capabilities that give full visibility into locker use, turnover rate, and other key data points to ensure your business is getting the most out of your intelligent locker.
Customize your parcel locker with colors or wraps to match your business’ branding or location aesthetics.
Easily match your growing parcel volumes by configuring locker module sizes or by adding additional locker columns and modules as needed.
Exclusive locker provider for Lowe's
Parcel Pending by Quadient is proud to be the exclusive parcel locker provider for Lowe's.
"I have wasted so much time waiting for orders in a line or in parking lots, etc., and [order pickup using the lockers] was just so simple and effective. I don’t usually shop at big box stores, but you guys got it right."