Förbättra de viktiga ögonblicken:

Förbättra de viktiga ögonblicken:

Notices, statements, enrollment processes, correspondence, notifications.

Regelefterlevande innehåll i många kanaler

Skapa innehåll som är:

Managed by business users, governed by approval processes, mobile and digital ready

Regelefterlevande, personlig kommunikation

Skapa medborgarkommunikation som är:

Compliant with regulations, personalized, omnichannel

Stärk affärsanvändarna och förebygg silos

Stärk affärsanvändarna och förebygg silos

Reduce strain on IT by empowering business users to make simple content changes quickly and easily. With Quadient Inspire, business users may be given access to pre-defined content blocks through a web browser. Administrators specify which templates may be accessed by whom and what changes may be made to ensure consistency and compliance.

Quadient Inspire’s synchronized omnichannel preview then enables managerial staff to review the output in every format (mobile, tablet, web, etc.) for fast approval.

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En plattform, obegränsade kanaler.

En plattform, obegränsade kanaler.

Quadient Inspire enables you to deliver personalized, compliant constituent communications across all channels, from one centralized platform. It facilitates collaboration, integration, and connections that aren’t possible with disconnected project or channel-based approaches.

By unifying your communications infrastructure, Quadient Inspire helps local, state, and federal agencies reduce costs and deliver additional timely communications to citizens.

Ladda ner broschyr
ÖKA FLEXIBILITETEN OCH MINSKA RISKERNA

ÖKA FLEXIBILITETEN OCH MINSKA RISKERNA

Reduce compliance risk and improve efficiency by enabling compliance, legal and line-of-business teams to collaborate throughout the communications creation and approval process. Quadient Inspire pulls data from anywhere to populate a single approved template with business rules in place for displaying product and location-specific regulatory content that is locked down to safeguard compliance. Share, route, approve and track changes with a full audit trail.

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Förbättra kundnöjdhet

Förbättra kundnöjdhet

Clear, concise communications 
Reduce inbound call volumes by making statement information and citizen correspondence easy-to-understand with interactive charts, graphs, and sliders. When appropriate, combine documents into one communication to take advantage of postal savings. 

Digital enrollment 
Make enrollment in new programs and services quick and convenient with digital forms that are pre-populated with constituent data and include eSignature capabilities. Encourage citizens to move to fully trackable electronic communications to save printing and postage costs.  

Complimentary eBook
"Child Support Enforcement Systems: How to Improve Program Performance"

Ladda ner e-boken
Sänk kostnaderna för medborgarservice

Sänk kostnaderna för medborgarservice

The ability to orchestrate the delivery of communications across channels – from mobile to email, SMS and print – maximizes the migration of communications to digital channels, while ensuring deliverability. Combined, these capabilities represent significant cost savings for government agencies.

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Mobil- och webbinnehåll

Bli ännu bättre på mobilt

Personalized mobile and web content can be extremely costly to develop and maintain, as it is often done manually. Quadient Digital Advantage Suite enables you to create responsive, interactive, regulatory compliant, and highly individualized mobile and web experiences quickly and easily from one intuitive interface.

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SNABBA PÅ DEN DIGITALA OMVANDLINGEN

SNABBA PÅ DEN DIGITALA OMVANDLINGEN

Quadient technology integrates with your existing legacy IT systems and offers flexible implementation options, including on-premise, hybrid, and cloud solutions. Leverage existing templates, archived content, and data from your core systems to create highly personalized, timely, and accurate communications across all channels.

Arkivera och hämta kommunikation

Kraftfull arkivering och hämtning för en ännu bättre medborgarupplevelse

Meet today’s compliance standards and improve the experience by providing both constituents and employees with quick access to historical documents and data across all channels. Drive web traffic, and reduce call volumes by empowering citizens to securely access their statements and correspondence through your web portal, on the device of their choice.

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review layout
review layout
 

Quadient Named Overall Leader in 2020 Aspire Leaderboard for CCM

Quadient has been named an Overall Leader in the 2020 Aspire Leaderboard for the third consecutive year, an online positioning portal that provides a dynamically interactive vendor comparison for customer communications management (CCM) providers. 

Access the 2020 Aspire Leaderboard Portal free for 30-days, courtesy of Quadient.

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Erfarenhet

Erfarenhet

En lång historia av ledarskap i världsklass

Stöds av experterna

Stöds av experterna

Gartner, Forrester och Aspire

Expertis

Expertis

8 miljarder personliga upplevelser årligen

Bevisat resultat

Bevisat resultat

97% kundnöjdhet