What is digital experience?

Personalized digital experience (PDX)

What is a digital experience platform?

What is a digital experience platform?

Forrester defines digital experience platforms as, “Software to manage, deliver, and optimize experiences consistently across every digital touchpoint.”

A digital experience platform helps to align strategies, teams, processes, and technology with the customer at the center of it all.

What is a personalized digital experience?

What is a personalized digital experience?

Your customers’ secure mobile and web accounts contain highly individualized content including personalized account statements, pre-populated forms, invoices, contract information and more. Most successful enterprises are also leveraging these channels to upsell and cross- sell new products and services.

And, as a consumer, you’ve probably never given much thought as to how that content is generated.

For many organizations, this kind of personalized content is extremely costly to develop and maintain on digital channels, as it is often done manually.

Did you know?

 

37% of enterprises face a skill shortage when it comes to mobile application development.

Source: Outsystems. The State of Application Development, 2017.

 

By 2022, 70% of software interactions in enterprises will occur on mobile devices.

Source: Gartner. Predicts 2017: Mobile Apps and Their Development. December 1, 2016. ID: G00317120

 

62% of IT managers report a large app development backlog, with some having more than 10 apps waiting to be developed.

Source: Outsystems. The State of Application Development, 2017.
Real need for a low-code solution

There is a real need for a low-code solution that facilitates and manages the design and delivery personalized mobile and web content to reduce strain on IT, improve the customer experience and drive efficiency.

That’s where we come in.

Quadient’s® digital experience solutions enable you to create responsive, interactive, regulatory compliant, and highly individualized mobile and web experiences quickly and easily from one intuitive interface.

Learn more