Case Study - Decathlon, Fnac, and Oney

Decathlon, Fnac, and Oney choose Parcel Pending by Quadient Intelligent Parcel Lockers

Case Study - Decathlon, Fnac, and Oney

Quadient was tasked with optimizing the in-store order and collection process of Decathlon, Fnac, and Oney. After installing Parcel Pending by Quadient intelligent parcel lockers, the store locations saw an increase in customer satisfaction, better parcel security and accessibility, reduced operational costs, and improved customer satisfaction, all thanks to a versatile and modern solution for package delivery and collections.

After installing the Parcel Pending intelligent parcel lockers, the locations obtained the following benefits:

  • Cost optimization
  • Enhanced parcel security
  • Easier parcel accessibility for customers and staff
  • Improved parcel workflows
  • Improved customer satisfaction
  • Reduction in staff time when handling deliveries and pick-ups

Download the case study to learn more.

体验

体验

经验丰富,拥有国际一流的领先优势

专家级支持

专家级支持

Gartner、Forrester 和 Aspire

获得专业支持

获得专业支持

每年提供 80 亿次个性化体验

调查显示

调查显示

客户满意度高达 97%