Quadient CXM Platinum Maintenance & Support Services Brochure

Learn about our focus on providing professional support while proactively helping clients adopt the Quadient solution

support services

At Quadient, we believe that the quality of the Support Services provided by an organization largely determines the success of any customer relationship. We understand that our clients depend on our solution to run their business and that for many clients, these are business critical operations. The Quadient Customer Support Program was designed to satisfy these demanding requirements.

A few of the ways we achieve this mission is by:

  • Providing timely, professional and efficient technical support
  • Proactively helping our clients adopt the Quadient solution and accelerate their time to value
  • Providing a central point of contact for problem determination and resolution
  • Building and maintaining strong relationships with clients
  • Closely monitoring and constantly improving our own performance

 

体验

体验

经验丰富,拥有国际一流的领先优势

专家级支持

专家级支持

Gartner、Forrester 和 Aspire

获得专业支持

获得专业支持

每年提供 80 亿次个性化体验

调查显示

调查显示

客户满意度高达 97%