Increasing delivery volumes
E-commerce growth is contributing to an increasing volume of home delivered and returned parcels and packages.
Doing more with less
Manual parcel processing is time consuming for onsite staff, distracting those onsite staff from more important tenant related activities.
Automated and secure workflow
Intelligent Parcel lockers enable an automated process for an easy, secure, and contact-free way for tenants to collect their parcels and packages without impacting onsite staff.
Reduce operational costs
Quadient's Parcel Pending Parcel Lockers eliminate wasted time handling and sorting packages. Couriers make deliveries directly to the parcel locker, thereby removing staff intervention and freeing up resources.
Increased Resident Satisfaction
With a parcel locker solution, you will offer your tenants the convenience of parcel delivery and collection right from their home or office location. Tenants will no longer have to wait in long lines at the post office, or follow strict parcel pick-up times at the onsite concierge office.
Carrier agnostic
Parcel Pending by Quadient Parcel Lockers are carrier-agnostic, meaning any Carrier can make a delivery to our locker solutions. Courier agents only require a locker access code to drop-off and collect tenant packages. Quadient Provide the Carriers with a parcel locker access barcode.
Contact-free
Easily set-up your parcel locker to provide a contactless parcel delivery and collection. A contact-free parcel process greatly reduces unnecessary physical contact and interactions with both the machine and others.
Customisable solutions
Parcel Pending by Quadient Parcel Lockers can offer a number of different box sizes to accommodate a wide range of parcel dimensions. The Quadient Parcel Locker solution can be configured to fit available space within a building. Customise your locker's colours and wraps to match your property's branding or location aesthetic.
Web application
Utilise the unparalleled analytics and dashboards that provide instant insights into how your locker is being used. Our tools will help you to improve efficiency while providing a secure and convenient amenity for your tenants.
Tenant mobile application
Tenants can manage and retrieve packages faster and more easily using their smartphone or web application.
"We absolutely made the right choice with Parcel Pending. Everyone loves how easy it is to use the lockers, and the customer service team has provided phenomenal support for both our owners and our residents."
President of the Homeowner's Association Board at Treillis Fifth Avenue
Read case study"Our communities will continue to see increasing numbers of package deliveries, and Parcel Pending lockers will keep us above this rising tide - and enable us to delight our residents for years to come."
Cortland's Vice President of Marketing Insights
Read case study"The flexibility of being able to collect parcels whenever residents want is much better as many collect in the evening. It’s also more secure. Residents love the parcel lockers, they’re really user-friendly and mean they can collect their parcels at any time. They’ve also taken pressure off staff who now have very little to do with parcel deliveries.”
Lettings negotiator, Velocity Village
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