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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Beyond the Budget: Future-Proofing SMBs Against Rising Costs with Smart Finance Automation in 2025


In 2025, UK and Ireland SMBs face higher NI, business rates and wage costs. See how Quadient AP Automation helps reduce invoice costs and protect cash flow.

Announcement

Neopost Changes its Name to Quadient


Neopost announces it's changing its corporate business name to Quadient.

Announcement

Quadient announces new Sage 50 integration to slash invoice processing costs by 86%


Quadient has partnered with Sage 50 to integrate its Accounts Payable (AP) automation solution, benefiting over 500,000 UK and Ireland SMBs. This integration streamlines invoice processing with AI-powered data capture, reducing costs and manual tasks while improving efficiency and accuracy.

eBook

Quadient AR Payment Portal


View and pay invoices in your preferred method and currency with our simple and secure payment portal.

Blog

Why Finance Teams Can’t Afford to Delay AI Adoption Any Longer


Ready to take the first step with AI in finance? Don’t let hesitation slow your team down. Start small, unlock quick wins, and build momentum toward smarter, faster, and more strategic finance operations.

Analyst Report

The Essential Checklist for Customer Journey Mapping


Check out this eBook to discover the customer journey mapping (CJM) checklist that gets you started on your path to CX transformation.

Partner

Alder Business Systems | Quadient


298300 Sirindhorn Rd, Bang Phlat, Bangkok 10700 Thailand Phone: +66 2 434 0235

Partner

Beijing Fundy Co | Quadient


Beijing Fangdianjia Technology Co., Ltd., its predecessor, Beijing Fangdianjia Technology Co., Ltd.

Blog

How a unified customer communication management (CCM) platform unlocks operational excellence


Drive operational efficiencies with a unified Customer Communication Management (CCM) platform. Discover how in our latest blog series.

Blog

Simplify Customer Communications: Reducing the Cost of CCM Software Ownership


Owning CCM software doesn't have to involve a complex array of IT costs that fluctuate year to year. Learn how to streamline costs into one low, fixed annual fee.