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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

20 financial automation statistics CFOs need to know in 2025


Discover key 2025 financial automation statistics and learn how AP, AR, invoicing and expense management tools help finance teams cut costs, reduce errors and improve cash flow. Perfect for CFOs and finance leaders planning their next tech investment.

Blog

Proof Before Purchase


Independent analysis helps buyers look beyond vendor claims, comparing technology, customer impact, market fit, and satisfaction.

Blog

“Reconciling expenses now takes 30 seconds” - Athabasca Catering’s expenses transformation


Athabasca Catering’s accounts payable process is paperless with Quadient AP solution. Learn how reconciling expenses now takes 30 seconds.

Blog

Meet 2021’s CFO: A Data-Minded And Future-Forward Leader


CFOs play a pivotal role in driving change within their organisation. Understand how top finance professionals' role will evolve in 2021.

Blog

The Warning Signs Appear Before the AR Problem Does


Modern AR should help finance see warning signs and issues while there is still time to act.

Blog

How Does Your Mailroom Communicate?


Quadient Web Tracking System is a turn-key internal tracking solution that provides reliability and end-to-end visibility into internal delivery activity.

Blog

What Finance Teams Can Learn From The Winter Olympics: Speed, Precision, and Perfect Form


Just like an Olympic athlete, finance requires speed, precision, and perfect form. Discover the keys to make your performance golden.

Blog

What is CX?


Here's a quick guide to what customer experience (CX) really means and what CXM tools can make you successful. Start your transformation today!

Blog

USPS Certified Mail Costs


To learn about Certified Mail with electronic Return Receipt, download the e-Certify brochure and improve your Certified Mail costs and processes today.

Blog

KYC 2.0 Part 3: Enrichment


Every bit of data management should be about making your data more accurate, complete, accessible and reliable. Learn more about data enrichment today.