
Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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5 challenges BMO solved by implementing a low-code automation platform
BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive.
8 key benefits of accounts payable automation
Learn about the 8 key benefits that Quadient AP’s automation solution can deliver to your accounting teams.
How AP automation protects your business from fraud
Accounting scandals are getting more sophisticated. Learn the history of fraud and how it has evolved over time and how AP automation protects your business
Fusion teams: Rocket fuel for digital transformation
Virtually unknown as little as five years ago, fusion teams are now being used by most businesses to accelerate digital transformation and enhance outcomes. But what are they, and how did they become the preferred way to launch digital initiatives across virtually every industry?
Average Days Delinquent Formula & Definition
We take a look at what Average Days Delinquent (ADD) is, why it matters and how you calculate and optimise it to improve your overall accounts receivable.
How AI accelerates invoice processing for accounts payable teams
Artificial intelligence and machine learning enable teams to take invoice processing from a manual process to a fully automated one. Find how it works.
Why your organization's digital story shouldn't end with eSignatures
Don’t be fooled. While eSignatures are great for some things, they’re not a complete digital solution for financial services. Here’s why.
My IT backlog just keeps growing – what should I do?
For IT leaders, the backlog is often the place where projects or their tasks sit quietly whilst higher-priority work takes precedence.
The most common excuses for not automating accounts receivable
When it comes to excuses for not automating AR, we've heard them all. However, we've yet to hear an excuse that stood up under scrutiny.
AR Ageing Reports: What Are They And Why Do They Matter?
An AR ageing report provides a quick picture of which customers are in good standing and which are becoming potentially problematic. Here is why it matters.












