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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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361-370 of 665 results

Blog

5 challenges BMO solved by implementing a low-code automation platform


BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive.

Blog

8 key benefits of accounts payable automation


Learn about the 8 key benefits that Quadient AP’s automation solution can deliver to your accounting teams.

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How AP automation protects your business from fraud


Accounting scandals are getting more sophisticated. Learn the history of fraud and how it has evolved over time and how AP automation protects your business

Blog

Fusion teams: Rocket fuel for digital transformation


Virtually unknown as little as five years ago, fusion teams are now being used by most businesses to accelerate digital transformation and enhance outcomes. But what are they, and how did they become the preferred way to launch digital initiatives across virtually every industry?

Blog

Average Days Delinquent Formula & Definition


We take a look at what Average Days Delinquent (ADD) is, why it matters and how you calculate and optimise it to improve your overall accounts receivable.

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How AI accelerates invoice processing for accounts payable teams


Artificial intelligence and machine learning enable teams to take invoice processing from a manual process to a fully automated one. Find how it works.

Blog

Why your organization's digital story shouldn't end with eSignatures


Don’t be fooled. While eSignatures are great for some things, they’re not a complete digital solution for financial services. Here’s why.

Blog

My IT backlog just keeps growing – what should I do?


For IT leaders, the backlog is often the place where projects or their tasks sit quietly whilst higher-priority work takes precedence.

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The most common excuses for not automating accounts receivable


When it comes to excuses for not automating AR, we've heard them all. However, we've yet to hear an excuse that stood up under scrutiny.

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AR Ageing Reports: What Are They And Why Do They Matter?


An AR ageing report provides a quick picture of which customers are in good standing and which are becoming potentially problematic. Here is why it matters.