Our solutions

MAIL RELATED SOLUTIONS

MAIL RELATED SOLUTIONS image

For organizations who need to simplify mail, we provide the hardware, software, and expertise required to deliver accurate and timely physical communications.

PARCEL LOCKER SOLUTIONS

PARCEL LOCKER SOLUTIONS image

For businesses who need to manage a growing volume of deliveries and returns, we provide smart and secure pick- up, drop-off solutions that offer convenience and peace of mind.

CUSTOMER EXPERIENCE MANAGEMENT

CUSTOMER EXPERIENCE MANAGEMENT image

For enterprises who must compete by creating exceptional customer experiences, we provide omnichannel software solutions that deliver compliant and meaningful customer interactions.

BUSINESS PROCESS AUTOMATION

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For small to medium businesses who want to streamline document production processes and workflows, we provide digital solutions that help automate communications and accelerate cash flow.

What’s new at Quadient

Impress 1.2

Quadient® Impress version 1.2 is now available - an upgrade of the multichannel outbound document management platform that automates the customer communication workflow for small and medium businesses (SMBs). Quadient Impress version 1.2 includes architecture upgrades throughout the cloud-based platform that speed the task of preparing and sending customer communications on-site or remotely with greater scalability and enhanced security.

Parcel Pending Installations

Parcel Pending by Quadient finished off 2020 with impressive growth, having nearly doubled total installations of their smart locker solutions. This growth comes amid consumer demands for safe and secure solutions to retrieve deliveries and is compounded by increases in online shopping.

customer journey mapping British Gas

With Quadient cloud-based Customer Journey Mapping, part of Quadient’s Customer Experience Management (CXM) suite of solutions, British Gas creates and manages in-depth, intelligent journey maps that are used to visualize the customer journey, orchestrate customer communications and provide insights into customer satisfaction levels and business impact at each touchpoint.

Our customers

customer logo - Vitamix
customer logo - Royal Neighbors
customer logo - Shutterfly
customer logo - Royal Neighbors
customer logo - penn state
customer logo - Office Depot
customer logo nespresso
customer logo - michelin
customer logo - Krispy Kreme
customer logo - ING
customer logo - Humana
customer logo - HomeServe
customer logo - Ghirardelli Chocolate
customer logo - FedEx
customer logo - Farmers Insurance
Customer logo - Engie
customer logo - DHL
customer logo - Credit Agricole
customer logo - Transamerica
customer logo - Ping An Bank
customer logo - Pacific Life
customer logo - Metlife
customer logo - Allstate
customer logo - Aetna
Customer logo Aegon

Customers making meaningful connections with Quadient solutions

building layout building layout

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Experience

Experience

A rich history of world-class leadership

Backed by the experts

Backed by the experts

Gartner, Forrester, and Aspire

Expertise

Expertise

8 billion personalized experiences annually

Proven results

Proven results

97% customer satisfaction rate