Our solutions
MAIL RELATED SOLUTIONS
Simplify mailing and mailroom activities
For organizations who need to simplify mail, we provide the hardware, software, and expertise required to deliver accurate and timely physical communications.
BUSINESS PROCESS AUTOMATION
Maintain control of business transactions
For small to medium businesses who want to streamline document production processes and workflows, we provide digital solutions that help automate communications and accelerate cash flow.
PARCEL LOCKER SOLUTIONS
For businesses who need to manage a growing volume of deliveries and returns, we provide smart and secure pick- up, drop-off solutions that offer convenience and peace of mind.
CUSTOMER EXPERIENCE MANAGEMENT
Bring customer experience to the next level
For enterprises who must compete by creating exceptional customer experiences, we provide omnichannel software solutions that deliver compliant and meaningful customer interactions.
Trending now with industry experts
Moments that Matter: Critical Touchpoints that Make or Break th...
In this first-of-its-kind eBook, we examine the key 'moments of truth', map the customer lifecycle, and uncove...
The Shipping Revolution: The ultimate guide to the transformation of parcel delivery
What’s new at Quadient
Quadient Announces Parcel Locker Lite™
Quadient Announces New Parcel Locker Lite™ Solution to Disrupt Parcel Delivery Landscape, Achieving New Milestone of its Strategic Plan. Parcel Locker Lite offers new compact and modular parcel lockers, designed to facilitate the roll-out and accelerate adoption of parcel locker delivery and automated pickup solutions in the retail and parcel carrier markets.
Quadient Launches Customer Journey Explorer
Quadient Customer Journey Explorer provides unified management of vital customer communication touchpoints, making it possible to understand, measure and optimize each journey to increase customer acquisition, satisfaction and retention.
Quadient's Response to COVID-19
Stay up to date on the latest information regarding Quadient's response to the COVID-19 pandemic
New S.M.A.R.T. Shipping Application
S.M.A.R.T allows you to process parcels using USPS®, UPS®, FedEx® and DHL®. S.M.A.R.T. is fully IM®pb compliant, and offers commercial base pricing discounts, address corrections, free insurance on Priority Mail™ and Priority Mail Express™ and more.
Our customers
Customers making meaningful connections with Quadient solutions
The dynamic electronic account statement designed by Inspire is beautiful and informative. Account statements are a bridge between us and our customers. Precision marketing through automatic push advertising enables us to provide customers with relevant product information. Interactive coordination helps us to make whole-process preview a reality, which is really constructive for improving the internal communication and working efficiency of Fubon Bank.
Director of Personal Finance Department, Fubon Bank
Migration made easy
Quadient’s ability to repurpose legacy applications gave us a risk free, cost-effective solution for highly modernized communications.
Document Services department, Retail and Investment Bank
Quadient has been extremely helpful in showing us the best way to accomplish certain tasks and they had our employees fully trained in less than six weeks. I’ve worked with many providers over the years and Quadient is at the top when it comes to their knowledge and professionalism.
Policy Business Integration. Top U.S. Insurer
All departments access the Quadient mailing machine for their own mailings needs: customer correspondence, billing notices and employee communications (HR-related). The Quadient team responds rapidly to our needs, either by phone or in-person, for support.
VP Operations , University Bank
Ease of use makes the machine easy for training multi-users within the company. This has increased efficiency by reducing the workload for the Operations Department. The model we selected also improved our velocity when we process larger volumes of mailings.
VP Operations , University Bank
Superior customer service
Quadient account representatives are diligent in providing a commendable customer experience for us.
Business Professional, United Parcel Service, Inc.
