How we help
ENTERPRISE OMNICHANNEL COMMUNICATIONS
Manage customer communications across all channels from a single platform with simple drag and drop layout design.
DIGITAL DOCUMENT MANAGEMENT for SMB'S
Automate your customer communication workflow and deliver documents via print, digital, or outsource.
PARCEL LOCKER SOLUTIONS FOR RETAIL
Improve the customer experience, drive in-store traffic, and increase efficiency with contactless parcel lockers.
SMART MAILING AND SHIPPING SOLUTIONS
Serve your customers better with accurate, timely, personalized, and low-cost mail.
Trending now with industry experts
Enterprises Need a New Architecture to Manage Communications
In this report, Forrester builds a compelling case for why enterprises need a new architecture to manage communications...
Quadient Named a Leader in 2021 SPARK Matrix for Customer Journey Mapping
The Future of Physical Mail-Opportunities and Impacts During Covid-19
What’s new at Quadient
Introducing the iX-9 Series Mailing and Shipping System
A high-output mailing and shipping system combined with all-in-one mail center software. The iX-9 sets a new standard for mailing system productivity, operability, and efficiency. Ideal for high mail volume, the iX-9 automatically seals, weighs, measures, meters, and stacks large mail runs in minutes. With batch processing speeds of up to 300 letters per minute, the iX-9 is the workhorse of mailing systems. The iX-9 also meets the latest Intelligent Mail® Indicia (IMI) and Dimensional Weighing (DIM) USPS® requirements.
Start your path to CX transformation in just hours with Inspire Journey—the only cloud-based journey management solution that integrates customer journey mapping, journey analytics and orchestration technologies to deliver customer-first omnichannel communications experiences.
In the United States, one of the top three U.S. property and casualty insurance firms has decided to adopt Quadient’s award-winning CCM solution as their platform for all claims communications. In Europe, a French-based international insurance group, one of the largest mutual insurance companies in the world has also made the choice to implement Quadient Inspire.
Quadient® Impress version 1.2 is now available - an upgrade of the multichannel outbound document management platform that automates the customer communication workflow for small and medium businesses (SMBs). Quadient Impress version 1.2 includes architecture upgrades throughout the cloud-based platform that speed the task of preparing and sending customer communications on-site or remotely with greater scalability and enhanced security.
Our customers
Customers making meaningful connections with Quadient solutions
The dynamic electronic account statement designed by Inspire is beautiful and informative. Account statements are a bridge between us and our customers. Precision marketing through automatic push advertising enables us to provide customers with relevant product information. Interactive coordination helps us to make whole-process preview a reality, which is really constructive for improving the internal communication and working efficiency of Fubon Bank.
Director of Personal Finance Department, Fubon Bank
Quadient has been extremely helpful in showing us the best way to accomplish certain tasks and they had our employees fully trained in less than six weeks. I’ve worked with many providers over the years and Quadient is at the top when it comes to their knowledge and professionalism.
Policy Business Integration. Top U.S. Insurer
Migration made easy
Quadient’s ability to repurpose legacy applications gave us a risk free, cost-effective solution for highly modernized communications.
Document Services department, Retail and Investment Bank
All departments access the Quadient mailing machine for their own mailings needs: customer correspondence, billing notices and employee communications (HR-related). The Quadient team responds rapidly to our needs, either by phone or in-person, for support.
VP Operations , University Bank
Ease of use makes the machine easy for training multi-users within the company. This has increased efficiency by reducing the workload for the Operations Department. The model we selected also improved our velocity when we process larger volumes of mailings.
VP Operations , University Bank
Superior customer service
Quadient account representatives are diligent in providing a commendable customer experience for us.
Business Professional, United Parcel Service, Inc.
