Access self-service for your Quadient software solution:

CCM / CXM / Customer Journey

Quadient Inspire Support

Looking for self-guided support? Current customers with maintenance receive complimentary access to Quadient University.  Quadient University is a community platform that functions as a hub for learning, as well as for sharing and exchanging information. The portal is accessed by more than 5500 users from over 1200 companies.

Document automation

Quadient Impress

Login to myQuadient to access the Impress Portal and manage your account.

Accounts Payable automation

Quadient AP Automation powered by Beanworks

Access the self-service University for Advice and answers from our AP Automation experts.

Accounts Receivable automation

Quadient AR Automation powered by YayPay

Access the self-service University for Advice and answers from our AR Automation experts.

Whether you choose Standard or Platinum support, we’ve got you covered

Standard support offers you access to expert technical support during regular business hours, eastern standard time, while platinum offers extended regular support and after hours’ support for critical priority cases.

CCM, CJM and Digital Experience:

Toll-free: 1-866-883-4260
support@quadient.com

 

Quadient AP Automation powered by Beanworks:

Toll-free: 1-877-959-2326 , Ext 0115
support@beanworks.com

 

Quadient AR Automation powered by YayPay:

support@yaypay.com

 

Postal Software and Data Quality:

1-800.357.3020 
support@bccsoftware.com

Submit a support request.

For faster service, please call 1.800.636.7678 or sign in to your Myquadient account to request help with:

  • Billing and Invoices
  • Supply Questions
  • Postage Funding Issues
  • Rate Updates
  • Repair or Technical Service
For self-service, access the Knowledge base to find:
  • Quick start guides
  • User guides
  • Explainer videos
IX-9 Smart