
Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Who's Got My Parcel?
Manually processing items for transit adds another layer of complexity that can extend internal delivery times. Find out how to simplify your processes.
The enduring impact of physical mail in 2025: 20 statistics every business should know
Discover why physical mail remains a trusted and effective channel for customer communication in 2025. Explore 20 data-driven insights on consumer trust, engagement, and the role mail plays in a modern multichannel strategy.
Stay in the Driver’s Seat of AP Compliance with Strong Controls and Automation
When there’s strong internal controls in place, automation can be used to make compliance easier and more reliable.
Mail.dat vs. Mail.XML
Not sure which service is the right for your business needs? Here’s a guide to each service to help you decide which one will most benefit you: Mail.dat® versus Mail.XML
Google closes Google Compare insurance price comparison site
Google’s entry into the insurance business last year caused an uproar in a normally quiet industry. Industry analysts and participants openly worried that this new comparison site would kill the existing agency model for personal lines insurance.
Don’t Sweat It: Quadient Inspire R14 Makes Connectivity and Scaling a Cinch
Discover how Quadient Inspire R14 makes purchasing a new CCM platform a breeze. Contact us today for your organization's solution.
Communicating with Compassion: Maintaining Strong Client Relationships During Financial Hardship
Automate insurance compliance with centralized CCM. Standardize regulatory language across states and channels while reducing risk and operational costs.
The Economic Impact of Effective HHS Program Communications
Discover how Quadient Inspire Evolve helps Health and Human Services agencies reduce paper waste, cut IT costs, and improve communication agility - all while supporting environmental sustainability.
In Times of Uncertainty, Communications Matter
How modern communication technology helps HHS agencies maintain program integrity and client trust during policy disruption and operational challenges.
Feel Good Stories: How to Ensure Your Letter Makes it to the North Pole this Holiday Season
'Tis the Season! Follow these simple steps to ensure your letter makes it to the North Pole in time for the Holidays, no matter where you are in the world.











