Internal package tracking software
Inbound Tracking System (WTS)
Quadient WTS is a turnkey internal tracking solution that provides reliability and end-to-end visibility into your internal delivery activity. Track every package from arrival to handoff.
See how WTS fits your mailroom flow.
Know where every item is
WTS helps mailroom teams reduce delivery disputes, plan internal routes, and give recipients better package visibility.
Real-time item tracking
Track packages and accountable mail in real time.
Movement history
View internal movement history from desktop or mobile.
Delivery proof
Capture proof of delivery and chain-of-custody details.
Recipient visibility
Give recipients access to package status and requests.
Challenges
Where inbound mail gets lost
Challenges | How WTS helps |
|---|---|
Packages arrive, then disappear into the building | Track movement from receipt to recipient. |
Staff spend time answering "Where is it?" | Recipient Portal shows package status and history. |
Proof of delivery disputes take too long | Signature capture helps confirm who received the item. |
Repeated delivery trips waste time | Plan internal deliveries in advance. |
How it works
Receive. Track. Deliver. Prove.
WTS creates a visible record from package intake through final handoff.
Scan incoming items
Scan incoming packages and accountable items.
Classify and schedule
Classify and schedule internal deliveries.
Enable recipient access
Let recipients view status or submit delivery requests.
Capture handoff details
Capture handoff details for delivery proof.
Control for every inbound item
Strengthen package visibility, recipient communication, delivery planning, and data security across your mailroom workflow.
Chain-of-custody tracking
Trace package movement history and delivery status from one system.
Recipient self-service
Recipients can view package details and submit delivery requests without calling the mailroom.
Delivery planning
Classify items and plan deliveries ahead to reduce repeat trips and storage pressure.
Secure cloud option
WTS is available as cloud-based software and uses encrypted, securely stored data.
Discuss integrations with an expert
Talk with Quadient about connecting WTS across desktop, mobile, recipient portal, locker, and campus delivery workflows.
Speak to a mail expertIndustries served
Built for accountable delivery teams
Use WTS for corporate mailrooms, campuses, healthcare sites, government offices, and facilities teams that need delivery visibility and proof.
Corporate mailrooms
Support office teams that need real-time status, delivery planning, and proof of handoff.
Campus mail teams
Give higher education mailrooms stronger chain-of-custody visibility across campus delivery.
Healthcare sites
Track accountable packages and delivery activity for busy healthcare facilities.
Government offices
Maintain package status and delivery records for public-sector mail operations.
Facilities teams
Coordinate internal deliveries and reduce unnecessary repeat trips.
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Discuss Government EditionFrequently asked questions
WTS is internal package tracking software that helps mailrooms track inbound packages and accountable mail from arrival to handoff.
Yes. WTS helps teams view package movement history and delivery status from desktop or mobile workflows.
Yes. The WTS Recipient Portal lets recipients view package details and submit delivery requests without calling the mailroom.
Yes. WTS is available as cloud-based software and uses encrypted, securely stored data.
Trusted by mail teams
Signature capture helps confirm handoff
"We just love the signature feature because it allows the mail services team to determine instantly the individual who signed for the package."
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