Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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AI: Lean in, grow with it, and raise the bar
Brandon Batt on helping employees gain confidence with AI through experimentation, peer learning, strong guardrails and human accountability.
The Unbearable Lightness of Work
The art of doing less unnecessary work.
Accessible Documents: Essential for Some, Better for All
Digital accessibility is often treated as a legal obligation, but its true power lies in universal design.
Why your AR team's inbox is the most expensive workflow you haven't automated (yet)
Discover how agentic AI is transforming AR workflows and improving performance.
You know you need to improve finance operations. Now what?
Assess whether or not your finance operations can be improved by refining your current processes or moving to a purpose built automation platform
The final analysis
You've check the features and expert opinions. Discover the final steps to follow to choose the best financial automation platform for your organization.
The right platform for the job
Every company touts their solution as the best. Discover why outside analyst assessment is vital to picking the best solution for your organization.
Move to a purpose-built platform
You've identified the gaps in your financial processes. Discover why a purpose-built platform provides the most comprehensive solution.
The slow bleed draining your cash flow
Uncover the practices that are costing you money in accounts payable and accounts receivable
The health risks hiding in traditional finance
Uncover the risks and gaps in your financial processes that threaten your organization's financial health