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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Multichannel Communications: How it Works


Discover why businesses must adopt multi-channel strategies to cater to evolving customer demands as digital takes over.

Blog

How finance teams can protect margins in a high-cost economy


Control costs and protect profits. Discover six proven strategies finance teams can use to stay resilient in today's high-cost, inflationary environment.

Blog

Acquisition of Frama: Supporting Quadient's mission to help businesses digitalize customer communications


Alain Fairise, Chief Solution Officer Mail-Related solutions, comments on the acquisition of Frama, a key player and long-term partner providing mail and document management solutions.

Blog

What Is Predictive Analytics And How It Can Better Your AR


Discover what predictive analytics is and how you can use it within your accounts receivable to create more working capital and improve efficiency.

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Is Call Or Email The Best Way To Chase Down Unpaid Invoices?


Find out whether call or email the best way to chase down unpaid invoices. Click here to find out more.

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6 Reasons Why Your Sales Team Should Work With Your AR Team


Despite working on a connected workflow, sales and finance teams collaborate too infrequently within companies. Here are 6 reasons why they should work together.

Blog

Breaking News: Canada Post New Lettermail Rates Effective Today


Learn about Canada Post's proposed postage rate increase effective May 6, 2024. Discover the reasons behind the hike, support options available, and implications for other postal products in this concise update.

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Print and Mail Outsourcing 101


In this article, we take a closer look at what mail outsourcing fully entails, its benefits, and what you should consider when choosing an outsourced mail provider.

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How to securely stamp court documents from the office


Discover the 6 challenges of taking papers to court, and the tips to transform your documentary process. Find out how Quadient CS-200 can help.

Blog

Matterhorn protocol: PDF accessibility made easier


Learn how the Matterhorn Protocol helps verify PDF/UA accessibility by breaking ISO 14289 requirements into practical checks for accessible PDF documents.