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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Knowledge Hub Article

What is a postage meter? Benefits, costs, and how it works


Learn what a postage meter is, how it works, what it costs and how it can help your business save time, manage postage and reduce manual work.

Blog

Acquisition of Frama: Supporting Quadient's mission to help businesses digitalize customer communications


Alain Fairise, Chief Solution Officer Mail-Related solutions, comments on the acquisition of Frama, a key player and long-term partner providing mail and document management solutions.

Blog

Breaking News: Canada Post New Lettermail Rates Effective Today


Learn about Canada Post's proposed postage rate increase effective May 6, 2024. Discover the reasons behind the hike, support options available, and implications for other postal products in this concise update.

Article

Purolator's Rate Change 2025-2026: What is changing?


In 2025, Purolator, a major Canadian courier and logistics company, is implementing rate changes that will impact both businesses and consumers.

Knowledge Hub Article

E-invoice regulations – global benefits and implications


This article covers the benefits & implications global mandates on e-invoice regulations will have on businesses around the world.

Blog

What Is Predictive Analytics And How It Can Better Your AR


Discover what predictive analytics is and how you can use it within your accounts receivable to create more working capital and improve efficiency.

Article

Quadient Digital Accelerates with Landmark Wins and Double-Digit Bookings Growth in Q4


The strong performance in Quadient's Digital business reflects rising demand for business communications automation across customer interactions and financial workflows.

Article

Quadient Secures New c.$1.6 Million Contract to Enhance U.S. Government Agency's Mail Automation Capacity


Quadient has been selected by a U.S. government agency to modernize its mail automation infrastructure in a contract valued at c.$1.6 million.

Job

Editorial & Digital Content Communications Manager (Mat Leave Cover)


London - United Kingdom - Full Time

Blog

Why print is essential to your customer communication toolkit


While printed mail may be declining, it is still preferred by younger and older generations alike over other delivery channels. Print mail is an effective way to build trust, grab attention and drive results.