Quadient AR vs. HighRadius: Which AR Automation Platform Fits Your Team?

When you're looking at AR automation platforms, you've probably already gone beyond the stage of wondering what AR automation is. At this point you are comparing two specific companies, Quadient AR and HighRadius, and you want to know which one really suits your team, not just which one has the more prominent name.

HighRadius is a well-known brand in the field of AR automation, possessing both a large scale and wide recognition among analysts. Quadient AR, on the other hand, adopts a more focused and hands-on strategy that is designed for finance teams in the mid-market.

The article examines the advantages of each option, the time and level of control they demand, and how you can choose the one that is appropriate for your team based on the size of the team, its ERP footprint, and how much of the wider platform you actually need.

Where HighRadius earns its enterprise reputation

HighRadius's accounts receivable software runs on more than 60 AI agents, part of a wider platform that also covers Order-to-Cash, accounts payable, consolidation and reporting, close and reconciliation, and treasury.

HighRadius describes itself as a three-time Leader in Gartner's Magic Quadrant for Invoice-to-Cash Applications, alongside recognition from IDC MarketScape and the Hackett Group.

HighRadius counts large enterprises among its customers, naming clients such as 3M, Unilever and Lufthansa, alongside a mid-market book it says numbers more than 800 businesses.

What this means for a large enterprise AR team

The full platform is appropriate for companies which need integrated Order-to-Cash, treasury and close capabilities from a single vendor, and which can resource the multi-month, professional-services-led rollout that spans several ERPs and entities. HighRadius also offers a dedicated mid-market AR package with a three-week go-live and minimal IT involvement, for teams that don't need the wider platform.

For a team of that size, the extensive range is what matters: having one platform to oversee, one vendor relationship to deal with, and sufficient configuration options to manage complex, multi-entity workflows.

How Quadient AR approaches collections, cash application and disputes

Instead of handling collections, cash application and dispute tracking as separate modules, Quadient AR brings them all together on a single dashboard. The AR team establishes its own reminder and escalation rules directly, inside the same dashboard used for collections, cash application and disputes: when a rule needs to be changed, your team makes the change right away.

The AI feature in Quadient AR is employed to predict how customers will pay and to prioritize the collections work, enabling the team to focus on the accounts that require it rather than having to go through a fixed list in sequence. In practice, the system identifies in advance which customers are likely to pay late and places those accounts at the top of the collector's queue, instead of the AR team realizing there is a problem only after the invoice has already become overdue.

Customers using Quadient AR automation see an average 34% reduction in DSO and 3x collections productivity, with the platform used by more than 2,100 finance teams.

Final thoughts on implementation time and pricing before you commit

HighRadius uses an outcome-based pricing model, with no software implementation fees and no fees until go-live, after which an arrangement based on shared gains is put in place and tied to success criteria that have been agreed upon mutually.

For Quadient AR, the prices are customized for each business and with packages designed according to the size of the company and its AR workflow rather than on the basis of a set fee per seat. The platform is intended for B2B companies that generate more than £7.8 million per year, and each package includes an unlimited number of user licenses, an unlimited number of automation rules and ERP integrations, there being no extra charge for adding users as the organization grows.

G2 data shows that Quadient AR customers obtain on average a 12% discount from list prices, and the cost is said to be on the higher side though it is generally seen as justified by the return on investment.

Which AR automation platform fits your team?

HighRadius fits large, complex enterprise AR operations that need the full platform and can resource the multi-month, professional-services-led rollout that comes with it.

Quadient AR is suitable for mid-sized teams who want access to connected collections, cash application, and dispute management without having to go through a large-scale enterprise implementation, all set up and adjusted from a single dashboard.

If that sounds like where your team is, take a closer look at Quadient AR automation, or see how it connects to the rest of your finance workflow in our AR and AP automation guide.