Customer portal finder
Find the right Quadient portal
Need an invoice, user guide, support ticket, training course, software help, or package tracking? Start here and go straight to the right Quadient customer portal.
Best for invoices, equipment, supplies, postage, and service requests.
What do you need today?
Choose the fastest path based on what you are trying to do.
Manage your account
Manage invoices, equipment, supplies, postage, and service requests in MyQuadient.
Go to MyQuadient
Find self-service help
Find manuals, quick-start guides, videos, safety data sheets, and rate update help in the Knowledge Base.
Open Knowledge Base
Access training resources
Access training, documentation, discussions, sample files, webinar recordings, and product knowledge resources in Quadient University.
Access Quadient University
Go to the right place first
I need to… | Go to |
|---|---|
View invoices, manage equipment, request service, or order supplies | |
Submit a support request for mailing or shipping equipment | |
Find user guides, quick-start guides, videos, or rate update help | |
Take product training or access learning resources | |
Access Impress and manage your document automation account | |
Get help with AP Automation | |
Manage Parcel Pending lockers or resident package access | |
Check Quadient cloud service status | |
Access e-Services, if your Quadient team directed you there |
Software support portals
For Quadient software, choose the portal that matches your product family.
Mail, shipping, and parcel access
WTS
Use WTS to locate packages, trace movement history, manage proof of delivery, and give recipients package status access.
Open WTS
Parcel Pending Web Portal
For property, campus, and locker administrators managing Parcel Pending by Quadient lockers. Parcel Pending also provides support paths for property teams and residents.
Open Parcel Pending
Parcel Pending PLUS
For residents who need package notifications, account updates, package history, and mobile app access.
Open Resident Portal
e-Services Portal
Use this portal only if your Quadient contact or product workflow directs you there.
Open e-Services
Get support
Still not sure where to go?
Use the Support page to contact Quadient, submit a support request, or find the correct help path for your product.
Visit SupportFrequently asked questions
Use MyQuadient for invoices, statements, equipment management, reporting tools, and support requests.
Use the Knowledge Base for user guides, quick-start guides, explainer videos, and rate update information.
Use the Quadient Software Support page to find the right path for Inspire, Impress, AP Automation, AR Automation, or BCC postal software.
Use WTS for internal package tracking, chain-of-custody visibility, recipient status, and proof of delivery.
Parcel Pending residents should use Parcel Pending resident resources or Parcel Pending PLUS for account, notification, and package history access.
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