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Sustainability

Sustainability at Quadient

Sustainability is an integral part of our long-term growth strategy. It shapes how we build solutions, support our people, work with partners and reduce our environmental footprint.

Our progress

Key 2025 results

93%

Overall customer satisfaction

100%

R&D centers for Digital and Locker solutions ISO 27001 certified

75%

Inclusion and belonging score

75%

Employees participated in one training course (excluding mandatory training)

61%

Greenhouse gas (GHG) reduction across Scopes 1, 2 and 3 since 2018

19%

GHG reduction across Scope 3 since 2018

69%

Mail hardware produced through remanufacturing

Our sustainability strategy

Our three pillars

Our sustainability strategy is built around three pillars aligned with our 2030 vision:

  • Powering trusted connections

  • Leading employer of choice

  • Contributing to a sustainable future

Together, these pillars help us address the sustainability topics that matter most to our business and stakeholders and guide our actions across the value chain.

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Two business professionals in a modern office reviewing content on a tablet together, man in gray suit and woman in orange blouse.

Powering trusted connections

Trust is built into every connection

Organizations rely on Quadient, and it's our responsibility to make our services easier to control, more reliable, and more sustainable, so we can grow trust with our customers.

Key focus areas:

  • Customer listening and satisfaction

  • Quality, reliability and security

  • Data protection and privacy

  • Responsible business practices

  • Environmental performance of our solutions

  • Sustainable and responsible supply chains

Leading employer of choice

People grow when work has purpose

We strive to create a workplace where employees feel trusted, supported and empowered to grow.

We believe that long-term success starts with engaged employees who have opportunities to learn, contribute and develop their careers while embracing innovation and new technologies responsibly.

Employees are encouraged to make a positive impact in their communities through our Quadient Cares program.

Key focus areas:

  • Developing skills and learning opportunities

  • Preparing employees for future workforce needs

  • Promoting fair labor practices and a safe work environment

  • Fostering an inclusive culture where everyone can belong and thrive

  • Supporting communities through volunteering, donations and skills-based initiatives

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Two employees walking together on a modern work pathway surrounded by green plants and architectural features overhead. (AI assisted Imagery)

Contributing to a sustainable future

Growing sustainably while reducing our environmental footprint

We are committed to reducing environmental impacts across our operations, products and value chain through climate action and circular economy practices.

Guided by our SBTi-validated near-term targets and Net Zero ambition for 2050, we continue to reduce GSG emissions, improve resource efficiency and reduce the environmental footprint of our digital and hardware solutions.

Key focus areas

  • Energy efficiency and renewable energy

  • Fleet electrification and sustainable mobility

  • Circular economy and ecodesign

  • Responsible operations and resource management

  • Supply chain engagement

External recognition

Recognized by ESG rating agencies

Our sustainability performance is assessed by independent ESG rating agencies.

MSCI-ESG Ratings - Card

MSCI


AA | Same score as in 2024

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CDP - Card

CDP


A- | Score B obtained in 2024

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Ecovardis - Card

Eco Vardis


76/100 | + 2 points compared to 2024

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ISS ESG rating - Card

ISS


C+ | Same score as in 2024

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Ethifinance - ESG rating - Card

Ethifinance


80/100 | +8 points compared to 2024

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Sustainability FAQ

Quadient’s CSR strategy focuses on three priorities: powering trusted connections through secure and responsible solutions, becoming a leading employer of choice, and contributing to a sustainable future through climate action and circular economy practices.

Quadient supports customer trust by building reliable, secure and sustainable solutions, protecting data, improving customer experience, conducting life-cycle analysis, and working with suppliers that align with its environmental, social and ethical standards.

Quadient supports employees through learning, inclusion, well-being and development programs. Through Quadient Cares, employees also volunteer, support charities and contribute to local communities around the world.

Quadient aims to reduce absolute Scope 1 and 2 GSG emissions by 64% and Scope 3 emissions by 30% by 2030, compared with a 2018 baseline. Looking further ahead, the company is committed to achieving Net-Zero emissions by 2050. These climate targets have been validated by the Science Based Targets initiative (SBTi).

Quadient supports the circular economy through eco-design, product remanufacturing, refurbishment, take-back programs and waste recycling practices that help extend product life and reduce resource use.