Explore our dispute management software with a self-guided demo!
Improve analysis
Increase your understanding of the root causes of disputes to create effective solutions. Eliminate ambiguity and form a clear target for areas to improve.
Accelerate resolution
Better meet contracted service-level agreements (SLAs) through faster dispute processing times. Protect your customer experience from being impacted by clunky and convoluted processes.
Increase visibility
A lack of insight into the volume of open disputes or individual reasons for disputes can slow down time-to-resolution. Gain a comprehensive view of your portfolio to quickly identify issues and pave a path to resolution.
Reduce manual work
Prevent your people from being plagued with manual approvals for each dispute case. Leverage automation to expedite tasks and provide a clear pathway for escalation to management.
"Overall account review and the ease of communication have decreased our DSO and improved customer aging. We are able to address short payments and disputes quickly, and payments are coming in three weeks sooner than they used to! Processing AR statements now takes me 3 minutes, instead of 3 days, and that is amazing! When we have late payments, they’re coming in 4 days late instead of 21. With interest rates what they are, that is huge.”
Results: Disputes are resolved three weeks faster on average.
Featured resources
How to prevent bad debt
Learn the vital steps to reduce the risk of bad debt during economic uncertainty.
7 common disputes and how to solve them
To make life easier for your AR team, we’ve compiled a list of the most common invoice disputes and best practices for handling each.
3 reasons customers don't settle invoices on time
Discover how to settle invoices on time by creating a fast, flexible and pain-free payment process for customers.