Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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What are the benefits of hybrid mail?
Read this article to learn about the many benefits hybrid mail can bring to your business.
Quadient’s latest release of Inspire helps companies “Realise the Possible”
Quadient's Director of CXM Product Marketing shares how Inspire R16 unlocks new CC possibilities by offering more ways to deploy, automate and create high-impact customer communications.
Business process automation benefits
Read this article to learn more about what business process automation is and 10 key benefits to set your business for success.
Goldcrop simplifies outbound invoices and statements with Quadient Impress
Goldcrop, a specialist seed supplier, partnered with Quadient to automate and simplify their outbound invoice and statement processes. Using Quadient Impress, Goldcrop reduced manual tasks and streamlined operations, cutting process time from hours to minutes. This transformation decreased administrative burdens and enabled hybrid working for employees.
Getting More Value from Sage: Where Finance Processes Break (and How to Fix Them)
Optimise Sage AP workflows. Learn how to eliminate manual tasks, improve visibility and accelerate finance processes in this on‑demand webinar.
Quadient Expands Impress Platform with New Cloud-Based Document Delivery Solution, Quadient® Impress Distribute
Quadient creates meaningful customer connections through digital and physical channels, announced today the launch of Quadient® Impress Distribute.
PacificSource expedites migration from legacy technology with Quadient InspireXpress
When PacificSource selected Quadient Inspire for its Customer Communications Management solution, the company had 14 years’ worth of legacy processes, templates, and content blocks to rationalise and migrate to the new system. Utilising InspireXpress gave PacificSource the confidence to migrate their legacy technology to Quadient Inspire smoothly and quickly.
Quadient Managed Services for Inspire
Learn how Quadient Managed Services for Inspire allows you to bring the full power of Quadient's enterprise CCM platform into a secure cloud environment that's hosted, managed and maintained by solution experts.
How a leading pharmacy chain rapidly built digital solutions across its entire business
One of North America's largest pharmacy chains used Quadient's platform to digitize and automate some of their biggest processes, from flu shots to COVID-19 testing and beyond.
“Complex processes”: The next digital hurdle for financial services
As financial services continue the journey toward digital transformation, they are discovering hidden obstacles—and surprising solutions. But as the journey continues, banking and insurance organizations face new obstacles as hidden "complex processes" threaten to derail their digital goals. In this article, we'll uncover how complex processes can become the key to enhanced customer experiences and streamlined operations.