Accounts & Billing

Help with postage accounts, sending remittances, paying for postage and more.

Tariff Change

Access information on Royal Mail Tariff Change 2022.

COVID-19 Information

Further information on our commitment to our customers and partners during COVID-19.

Product Support

Find help and support for your product or solution.

Quadient Announcement

Everything you need to know about name change.

Update Address

Information on how to update your address with us.

Slogans

Get help with an existing slogan or order a new one.

MyQuadient

Sign up, log in or explore the benefits of MyQuadient.

Sending Franked Mail

View our frequently Asked questions on sending franked mail.

Supplies and Envelopes

Get help or order envelopes, stationery and more!

Other

View our other remaining frequently asked questions.

Decertification FAQs

From the 1st of January 2023, Royal Mail will no longer accept mail from customers who use standard (i.e. non-Mailmark) franking machines.