Quadient and Jewson Team Up to Bring 24/7 Smart Locker Click and Collect to the building trade

Monday, Sep 8th 2025
Image of an oversize parcel locker branded as Jewson

Quadient, has partnered with builders’ merchant, Jewson, to install Parcel Pending by Quadient oversize smart lockers at two of its flagship branches, Luton as well as its new purpose-built ‘Branch of the Future’ in Farnborough. 

Jewson, established in 1836, operates over 500 stores across the UK and Ireland and has been evolving its branch network since becoming part of the STARK Group in 2023. 

These outdoor oversize trade lockers, which are branded in Jewson’s distinctive style, offer secure, 24/7 click-and-collect access, seven days a week, making it easy for professional tradespeople to collect everything from small plumbing tools to large building materials at their convenience. 

Parcel Pending by Quadient lockers help streamline operations and can be seamlessly incorporated into the existing order fulfillment process, offering a convenient, fast and secure solution for order collection – even outside of store hours. 

Quadient has installed over 25,700 smart locker systems worldwide, the company is well on its way toward its long-term goal of deploying 40,000 by 2030. With, retailers, carriers, higher education institutions, residential and commercial property management firms already relying on them.

Katia Bourgeais Crémel, EVP Parcel Locker Solutions Europe, Quadient “We believe in working collaboratively with our clients to add value at every touchpoint. Working side by side with Jewson we’ve optimised the design and configuration of their locker solution, creating a fully customised exterior and branded locker experience.  Our uniquely designed oversize lockers will now give Jewson’s customers the freedom they need to collect essential larger items outside of store hours, delivering convenience for the people who rely on their products every day. I’m excited to partner with Jewson as they embark on their Branch of the Future transformation.”

“Introducing 24/7 collection lockers into our offering marks a significant milestone in our commitment to customer convenience. The lockers integrate seamlessly into our operations, offering a simple, secure, and efficient way for customers to collect materials whenever it suits them. It’s another step forward in enhancing our service offering, making our customers’ jobs easier and keeping their needs at the heart of everything we do.”  Sam Johnson, Marketing Operations Director - STARK UK.

Following these initial deployments, further locker installations are in the planning across Jewson branches in the future.

To learn more about Quadient’s smart lockers, visit parcelpending.com/en-gb