Mailroom software
S.M.A.R.T. MailCenter
Bring delivering, mailing, accounting, reporting and tracking into one dashboard for a connected mail centre workflow
See how S.M.A.R.T. Mail Centre fits your mail centre.
One hub for mail centre work
Centralise parcel and mail processing, postage and delivery spend, department chargeback and delivery tracking in one user-friendly platform.
Mailing and delivering together
Combine mail and parcel processing in one platform.
National carrier support
Process USPS®, UPS®, FedEx® and DHL® parcels.
Postage accounting
Track postage by account, department, operator and cost centre.
Scheduled reporting
Generate reports and schedule them by email.
See what S.M.A.R.T. MailCenter software brings together
Capability | Separate tools | S.M.A.R.T. MailCenter |
|---|---|---|
One dashboard for mailing and delivery | ❌ | ✅ |
Centralised rate shopping | ❌ | ✅ |
Cost tracking by account or department | Limited | ✅ |
Tracking history in one place | ❌ | ✅ |
Consolidated mail centre reporting | Limited | ✅ |
Ship, Mail, Account, Report, Track
S.M.A.R.T. MailCenter centralises all daily mail centre activity, from rating and processing to accounting and visibility.
Choose a workflow
Choose mailing or delivering from the dashboard.
Compare services
Compare carrier rates and services.
Process items
Process mail, labels and parcels.
Track and report
Track activity, costs and reports.
Run everything from one dashboard
Bring core mail centre tasks into a connected workflow for delivering, mailing, accounting and compliance.
Delivery
Process parcels with USPS®, UPS®, FedEx® and DHL®, with IM®pb compliance and Commercial Base Pricing access.
Mailing
Control iX-Series mailing systems from an interactive PC with prompts, buttons and Rate Wizard guidance to select the correct postal rate and class.
Accounting
Support up to five accounting levels for postage reconciliation and chargebacks.
Compliance
Use S.M.A.R.T. Government Edition to support FedRAMP- and GovRAMP-authorised mailing and delivery, with audit-ready reporting and secure package tracking.
Track deliveries and report with confidence
Use tracking to monitor parcel delivery and reporting to manage spend and optimise mail centre operations.
Tracking
See real-time tracking of parcel delivery status and automatically notify recipients via email.
Access up to 13 months of transaction history.
Reporting
Leverage canned summary and activity reports.
Create customised reports showing: mailclass, weight break, presort, accounts, operators, customised time periods - and more!
Schedule reports to run automatically and email to up to 5 recipients based on user-defined criteria.
Need help connecting your mail centre workflow?
Discuss S.M.A.R.T. integrations with a Quadient expert.
Speak to an expertDesigned for every mail operation
S.M.A.R.T. MailCenter supports mail and parcel operations across centralised or distributed teams, with activity visibility and user-level access control.
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Discuss Government EditionFrequently asked questions
S.M.A.R.T. MailCenter is mail centre software that brings mailing, delivery, postage accounting, reporting and tracking into one connected dashboard.
S.M.A.R.T. MailCenter supports major carriers including USPS®, UPS®, FedEx® and DHL®.
Yes. S.M.A.R.T. MailCenter includes postage accounting software capabilities to help allocate costs by account, department or cost centre.
Yes. S.M.A.R.T. MailCenter works with Quadient iX-Series mailing systems to connect mailing, delivering and reporting in one workflow.
Trusted by mail teams
Trusted by mail teams
"We love the ability to correctly process high volumes of mailings and send out parcels with the right pricing."
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