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Mailroom software

S.M.A.R.T. MailCenter

Bring shipping, mailing, accounting, reporting and tracking into one dashboard for a connected mail center workflow

Speak to a mail expert

See how S.M.A.R.T. Mail Center fits your mail center.

One hub for mail center work

Centralize parcel and mail processing, postage and shipping spend, department chargeback and delivery tracking in one user-friendly platform.

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Mailing and shipping together

Combine mail and parcel processing in one platform.

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National carrier support

Process USPS®, UPS®, FedEx®, and DHL® parcels.

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Postage accounting

Track postage by account, department, operator, and cost center.

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Scheduled reporting

Generate reports and schedule them by email.

See what S.M.A.R.T. MailCenter software brings together

Capability

Separate tools

S.M.A.R.T. MailCenter

One dashboard for mailing and shipping

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Centralized rate shopping

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Cost tracking by account or department

Limited

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Tracking history in one place

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Consolidated mail center reporting

Limited

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Ship, Mail, Account, Report, Track

S.M.A.R.T. MailCenter centralizes all daily mail center activity, from rating and processing to accounting and visibility.

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Choose a workflow

Choose mailing or shipping from the dashboard.

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Compare services

Compare carrier rates and services.

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Process items

Process mail, labels, and parcels.

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Track and report

Track activity, costs, and reports.

Run everything from one dashboard

Bring core mail center tasks into a connected workflow for shipping, mailing, accounting, and compliance.

S.M.A.R.T. dashboard

  • Process parcels with USPS®, UPS®, FedEx®, and DHL®, with IM®pb compliance and Commercial Base Pricing access.

  • Control iX-Series mailing systems from an interactive PC with prompts, buttons, and Rate Wizard guidance to select the correct postal rate and class.

  • Support up to five accounting levels for postage reconciliation and chargebacks.

  • Use S.M.A.R.T. Government Edition to support FedRAMP- and GovRAMP-authorized mailing and shipping, with audit-ready reporting and secure package tracking.

Track shipments and report with confidence

Use tracking to monitor parcel delivery and reporting to manage spend and optimize mail center operations.

office set up with iX-5 postage meter and S.M.A.R.T. mailing software UI screen on monitor

  • See real-time tracking of parcel delivery status and automatically notify recipients via email.

  • Access up to 13 months of transaction history.

  • Leverage canned summary and activity reports.

  • Create custom reports showing: mailclass, weight break, presort, accounts, operators, custom time periods - and more!

  • Schedule reports to run automatically and email to up to 5 recipients based on user-defined criteria.

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Need help connecting your mail center workflow?

Discuss S.M.A.R.T. integrations with a Quadient expert.

Speak to a mail expert

Designed for every mail operation

S.M.A.R.T. MailCenter supports mail and parcel operations across centralized or distributed teams, with activity visibility and user-level access control.

Mailroom managers

Coordinate daily mailing, shipping, accounting, and reporting from a connected workspace.

Operations teams

Standardize workflows and improve visibility across centralized or distributed locations.

Shipping teams

Compare services, process parcels, and maintain tracking history in one place.

Finance teams

Allocate postage costs by account, department, operator, and cost center.

Government mail centers

Support secure, audit-ready mailing and shipping operations.

Distributed office teams

Bring mail center control and reporting to teams working across multiple locations.

iX-Series users

Connect compatible Quadient mailing systems into the same mail center workflow.

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Frequently asked questions

S.M.A.R.T. MailCenter is mail center software that brings mailing, shipping, postage accounting, reporting and tracking into one connected dashboard.

S.M.A.R.T. MailCenter supports major carriers including USPS®, UPS®, FedEx® and DHL®.

Yes. S.M.A.R.T. MailCenter includes postage accounting software capabilities to help allocate costs by account, department or cost center.

Yes. S.M.A.R.T. MailCenter works with Quadient iX-Series mailing systems to connect mailing, shipping and reporting in one workflow.

Trusted by mail teams

Trusted by mail teams

"We love the ability to correctly process high volumes of mailings and send out parcels with the right pricing."
Rob Pollard Storage Administrator | Western Reserve Academy

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Ready to optimize mail operations?

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