
Mailroom software
S.M.A.R.T. MailCenter
Bring shipping, mailing, accounting, reporting and tracking into one dashboard for a connected mail center workflow
See how S.M.A.R.T. Mail Center fits your mail center.
One hub for mail center work
Centralize parcel and mail processing, postage and shipping spend, department chargeback and delivery tracking in one user-friendly platform.
See what S.M.A.R.T. MailCenter software brings together
Capability | Separate tools | S.M.A.R.T. MailCenter |
|---|---|---|
One dashboard for mailing and shipping | ❌ | ✅ |
Centralized rate shopping | ❌ | ✅ |
Cost tracking by account or department | Limited | ✅ |
Tracking history in one place | ❌ | ✅ |
Consolidated mail center reporting | Limited | ✅ |
Ship, Mail, Account, Report, Track
S.M.A.R.T. MailCenter centralizes all daily mail center activity, from rating and processing to accounting and visibility.
Choose a workflow
Choose mailing or shipping from the dashboard.
Compare services
Compare carrier rates and services.
Process items
Process mail, labels, and parcels.
Track and report
Track activity, costs, and reports.
Run everything from one dashboard
Bring core mail center tasks into a connected workflow for shipping, mailing, accounting, and compliance.

Shipping
Process parcels with USPS®, UPS®, FedEx®, and DHL®, with IM®pb compliance and Commercial Base Pricing access.
Mailing
Control iX-Series mailing systems from an interactive PC with prompts, buttons, and Rate Wizard guidance to select the correct postal rate and class.
Accounting
Support up to five accounting levels for postage reconciliation and chargebacks.
Compliance
Use S.M.A.R.T. Government Edition to support FedRAMP- and GovRAMP-authorized mailing and shipping, with audit-ready reporting and secure package tracking.
Track shipments and report with confidence
Use tracking to monitor parcel delivery and reporting to manage spend and optimize mail center operations.

Tracking
See real-time tracking of parcel delivery status and automatically notify recipients via email.
Access up to 13 months of transaction history.
Reporting
Leverage canned summary and activity reports.
Create custom reports showing: mailclass, weight break, presort, accounts, operators, custom time periods - and more!
Schedule reports to run automatically and email to up to 5 recipients based on user-defined criteria.

Need help connecting your mail center workflow?
Discuss S.M.A.R.T. integrations with a Quadient expert.
Speak to a mail expertDesigned for every mail operation
S.M.A.R.T. MailCenter supports mail and parcel operations across centralized or distributed teams, with activity visibility and user-level access control.
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Frequently asked questions
S.M.A.R.T. MailCenter is mail center software that brings mailing, shipping, postage accounting, reporting and tracking into one connected dashboard.
S.M.A.R.T. MailCenter supports major carriers including USPS®, UPS®, FedEx® and DHL®.
Yes. S.M.A.R.T. MailCenter includes postage accounting software capabilities to help allocate costs by account, department or cost center.
Yes. S.M.A.R.T. MailCenter works with Quadient iX-Series mailing systems to connect mailing, shipping and reporting in one workflow.
Trusted by mail teams
Trusted by mail teams
"We love the ability to correctly process high volumes of mailings and send out parcels with the right pricing."
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