Resources

What is CX (Customer Experience)?

Find out everything you need about CX (customer experience), the importance for companies to focus on customers and tips to invest in a CXM platform.

Choosing your customer communication management software

Discover how to choose the best customer communication management (CCM) software for streamlining communication processes with your customers.

Agile accounting: Adopting an ‘agile’ methodology

Agility’ has become a buzzword in business and technology. Discover how an agile methodology transforms accounts payable, embracing change in today’s fast-paced landscape.

Credit management strategies to consider

Uncover key credit management strategies to optimize your financial operations. Click to learn effective tactics for better credit control and risk management.

Meet our partners series: Solaris

Get to know Quadient AR by YayPay's partner Solaris

Accounts payable automation benefits

Accounts payable automation brings numerous benefits to business organisations including saving time and money, improving vendor relationships and more.

How payment automation helps businesses scale their AP processes

Learn how payment automation helps scale AP processes by improving workflow efficiency, reducing errors, and supporting long-term growth.

4 value-added benefits of integrating sage intacct with Quadient AR by Yaypay

Quadient AR by YayPay and Sage Intacct help teams level up the credit-to-cash process. This reduces bad debt, increases on-time payments and delights customers.

How Root Cause Analysis Gives You a Leg Up in Accounts Receivable

Root cause analysis allows you to move past reactive responses to issues like late payments and provides the insights needed to optimize AR performance.

The Collection Effectiveness Index (CEI): What is it & Why is it Important?

We take a look at what the collections effectiveness index is, why it matters and how you calculate it and improve your overall AR collection efficiency.