Resources

Electronic invoice vs digital invoice

Read this article to learn about the benefits and downsides of digital and electronic invoice methods, as well as the things that make them distinct from one another.

What is invoice management software?

Learn about invoice management software here and how implementing an invoice management system streamlines processes, reduces errors, and increases cash flow.

Inbound Digital mailroom

Just as conventional paper mailrooms provide the mechanisms to capture, prioritise, route and deliver incoming and outgoing paper mail, the digital mailroom is a set of functions that can perform and guarantee an expanded set of services that will provide enhanced service levels for email. fax, web pages, and text messages as well as paper communications.

Inspire iForms Receives Honorable Mention for Technology of the Year

Inspire iForms was recognized by Xplor with an Honorable Mention for 2024 Technology of the Year. Learn how the solution is advancing the CCM industry and driving Total Experience strategy adoption.

Why Legacy Communication Systems Are Failing Your Customers — and Your Staff

How can regulated providers transform the way they communicate with customers?

Why document integrity solutions are a must-have for regulated industries

Without the right document processes and output management software, you risk significant privacy breaches due to improperly assembled mail and manual errors. In this blog, we delve into the critical role that document integrity plays in maintaining customer trust and enhancing operational efficiency.

Quadient positions as a Leader in the 2025 SPARK Matrix for Accounts Payable Automation for a third consecutive year

A complimentary copy of the 2025 SPARK Matrix™ for Accounts Payable Automation report to discover how technology leaders like Quadient are transforming AP processes.

Upgrading to SaaS Customer Communications systems

The status quo works for many things - but not your Customer Communications Management (CCM) system. It's common knowledge that technology is constantly evolving and customer expectations are always shifting. Your customer communications are a critical way to show customers that your organisation can adapt to meet their needs, whether that's through hyper-personalised, omnichannel or localised communications. Falling short risks losing their trust and loyalty. Start your journey to SaaS with this comprehensive guide.

Blockchain: Banking, FSI and Insurance Disrupted

Read more about the future of Blockchain and how it is likely to replace traditional ways of communicating to customers by reducing the need to transmit paper documents.

Which accounts payable automation trends will matter most in 2026?

Discover the AP automation trends that will matter most in 2026, including touchless invoice processing, AI-powered workflows, digital payments, real-time reporting, and stronger fraud prevention.