Accounts receivable automation

Customer payments processing portal

Collect payments faster than ever with Quadient AR’s secure and intuitive customer payment portal, making it easier than ever for customers to manage disputes, view and download their invoice history, and make payments on time.

Finance professional holding a tablet

For your customers

Simplify self-service payments

Give customers self-service access to invoices and payment information in one place.

  • Pay invoices online in just a few clicks

  • Open disputes and view payment history

  • Get paid 34% faster

  • Reduce bad debt by 25%

Illustration of an accounts receivable dashboard
Bild für die Quadient Suite mit der Benutzeroberfläche von Finanzautomatisierungssoftware auf einem Laptop

For your team

Manage payments for customers

Manage customer payments securely from one portal.

  • Enroll customers in autopay

  • Schedule payments on their behalf

  • Send personalized payment reminders

  • Manage customer disputes

Nach den Zahlen

Messbare Ergebnisse für Finanzteams

bis zu 94 %

Präzision der Vorhersage

3x

Nutzerproduktivität

16 Minuten

im Schnitt pro Forderungsbearbeitung gespart

10

Releases pro Jahr

34%

durchschnittliche DSO-Senkung

403%

ROI über 3 Jahre

What finance teams say about Quadient AR

Cheetah Digital

"We have seen payments come in faster, and a better customer experience because we are able to address things quickly."

Chris Pearce Global Commercial Finance Director

Customer payments frequently asked questions

Quadient AR leverages machine learning technology to predict payment behavior, helping collections teams focus on the most at-risk accounts. Predictive analytics also provides transparency for the finance team in terms of cash flow forecasts and expectations with 94% accuracy.

Yes. Quadient AR allows customers to pay their invoices through our customer statement portal. Customers can access the payment portal through a statement link, select the invoices they want to pay, and then select their account's payment method (credit card or ACH). In addition, the statement portal allows customers visibility into outstanding invoices, billing, and payments that have been applied to closed invoices.

A customer payment portal is a simple, secure way for your customers to view and pay invoices online. With Quadient AR, your customers can log in anytime to check their balance, download statements, and make payments on their accounts using a method that suits them—credit card or bank transfer. They can even message your team directly if they have questions.

Quadient AR makes it easy to stay on top of payments and billing. The system automatically links a payment to the correct invoice as soon as a customer pays, even if the remittance info isn’t perfect. You’ll always know what’s been paid, what’s overdue, and which accounts need a follow-up. No more digging through spreadsheets.

When a customer pays, Quadient AR pulls in the payment details, matches them to the correct invoices, and updates everything automatically. If there’s a partial payment or a deduction, your team can quickly review it and decide what to do—all in the same place.

Every payment is tracked in real time. You can see who paid, how much, when it came in, and how it was applied. Everything is clearly recorded and easy to follow, whether it’s a single payment or part of a larger file. You’ll always have a complete account history to refer back to.

With Quadient AR, everything is right in front of you—invoice status, aging reports, customer risk levels, follow-up activity, and more. You get a clear view of what’s coming in, what's overdue, and where to focus your efforts, making it easy to manage multiple accounts at once.

ePay means any kind of electronic payment—credit cards, digital wallets, bank transfers, etc. ACH (Automated Clearing House) is a type of ePayment. It moves money straight from one bank account to another and is commonly used for B2B payments. With Quadient AR, you can offer both, giving your customers more ways to pay.

Automating accounts receivable takes a lot off your plate, leaving you less to manage. With Quadient AR, you’ll:

  • Get paid sooner with smart reminders and flexible payment options

  • Avoid errors thanks to automated payment matching—even if remittance info is missing

  • Save time by cutting out repetitive tasks

  • See the whole picture with dashboards that show your cash flow and customer status

  • Make life easier for customers by offering a self-service portal they’ll actually want to use

Abstraktes Hintergrundbild mit Diagramm

Ready for AR automation?

Discover what Quadient AR can do for your business.

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