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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Article

Quadient: 11% Increase in Software Sales to Mail Clients in 2024 Reflects Rising Demand for Smarter, Multichannel Communications


Businesses are increasingly turning to digital solutions to meet rising customer expectations for modern, multichannel communication. This shift is driving tangible growth: Quadient recorded a record 11% increase in cross-sales in FY24 of Digital solutions within its Mail customer base.

Brochure

Web Tracking System (WTS)


Learn more about our web tracking system, which increases reliability of your mail with full visibility, by downloading our brochure here.

Article

Johnstone Supply Selects Quadient as Preferred Smart Locker Partner to Offer Customers Fast, Convenient Order Pickup


Johnstone Supply has installed Parcel Pending by Quadient smart lockers at 30 locations to allow customers to quickly retrieve products at their convenience.

Brochure

iX-5 Series mailing system


Discover our simple, flexible and reliable iX-5 series - innovation driven by experience. Download the brochure to learn more.

Brochure

MACH 6 digital printer


The MACH 6 helps commercial printers expand their offerings for affordable short run color printing jobs while increasing their profitability & productivity.

Article

Quadient Announces Agreement to Divest its Automated Packaging Solutions Business to Standard Investment


Quadient announced it has entered into a sale agreement with Dutch private equity firm Standard Investment for the sale of its Automated Packaging Solutions (APS) business and production facility based in Drachten, the Netherlands.

Blog

6 Must-Have Productivity Tools For CFO Of High Growth Companies


Learn why many business owners choose to automate their business operations for the promise of higher productivity and greater efficiency.

Blog

The Acid Test Ratio in Accounts Receivable: Everything You Need to Know


The acid test ratio is a way of measuring if an organization has sufficient short-term assets to cover immediate liabilities. Find how it's utilized in AR.

Blog

The Role of Citizen Engagement in Reducing Fraud, Waste, and Abuse Across HHS Programs


Discover how proactive citizen engagement helps reduce fraud, waste, and abuse in Medicaid and SNAP programs. Learn how real-time notifications and automation improve compliance, trust, and efficiency.

Article

Quadient Maintains Leader Position on Aspire Leaderboard for Customer Communications and Interaction Experience Software


Quadient has been a consistent Leader on the Aspire Leaderboard and recently saw its score increase on “overall strategy” and “ability to execute.”