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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Article

Quadient’s Returns Processing Drop Box Locker Now Available to Carriers and Retailers in North America and Europe


Parcel Pending by Quadient’s Drop Box parcel locker offers increased locker capacity in a smaller footprint and a printer to more effectively manage the high volume of returns.

Webinar

Tariff-ied? Minimizing the Impact of Economic Policy on Financial Processes and Teams


Tariffs are creating new challenges for finance teams—causing payment delays, increasing invoice complexity, and adding pressure to already overworked AP and AR departments. In this webinar, you’ll explore how finance leaders can minimize the impact of tariffs, reduce bad debt, and leverage AI and automation to protect their teams from burnout while improving financial outcomes.

Blog

The UK E-Invoicing Mandate Is Coming in 2029: What Finance Teams Need to Know Now


Read the full blog to find out what the UK e-invoicing mandate means for your finance team.

On-demand Webinar

AI That Scales Your Team: Boosting AP & AR Output Without Adding Headcount

Partner

Blytheco


Quadient Experience Partner Network partner focusing on Quadient solutions in Accounts Payable and Accounts receivable area.

Partner

Martin & Assoc.


Quadient Experience Partner Network partner focusing on Quadient solutions in Accounts Payable and Accounts receivable area.

Partner

RKL eSolutions


Quadient Experience Partner Network partner focusing on Quadient solutions in Accounts Payable and Accounts receivable area.

Partner

FCI


FCI stimulates organizations to restructure their information-intensive business communications while reducing manual processes and minimizing operational overheads. We reinforce consumer facing businesses by blending digital initiatives with their existing communication processes to alleviate their customer experience. FCI has grown from its beginning to become a global Customer Communication Management Solution and Service Provider.

Case Study

Quadient AR case study: Jumio


After automating their AR process using YayPay and reducing DSO by 24 days, Jumio was able to save valuable time as well as resources within their company.

Blog

What AR Self-Service Means To Your Customers


A cloud-based, self-service portal for your customers offers layers of benefits for all parties. Learn more what AR Self-Service Means To Your Customers