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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Knowledge Hub Article

AP automation workflow: an in-depth breakdown


Read this article to learn about the accounts payable (AP) workflow, including what it is, the benefits of AP automation workflow, how automation solutions facilitate efficiency and accuracy and advanced features of AP automation software.

Webinar

Making QuickBooks even quicker with AP automation


Watch our on-demand webinar to learn how to elevate your QuickBooks experience with Quadient AP automation.

Blog

How AI can help accounts payable teams detect and prevent fraud


Discover the power of artificial intelligence in preventing AP fraud, with insights on detecting invoice fraud, phishing and more.

Blog

How AI accelerates invoice processing for accounts payable teams


Artificial intelligence and machine learning enable teams to take invoice processing from a manual process to a fully automated one. Find how it works.

Blog

The UK E-Invoicing Mandate Is Coming in 2029: What Finance Teams Need to Know Now


Read the full blog to find out what the UK e-invoicing mandate means for your finance team.

Partner

Sunrun


Sunrun is a state-level high-tech enterprise in China, certified by the Ministry of Science and Technology. Deeply engaged in application delivery, cloud computing, big data and AI for more than 10 years. With a number of invention patents in the above fields and more than 100 software products with independent intellectual property rights, products and solutions have been widely used and highly praised in the financial, public security, customs, government, energy, tobacco and other industries.

Partner

Quertum


A Quadient partner - Professional Services Delivered Quertum, part of the Joisto Group, is a pan-European Quadient solutions provider. Using our profound CX experience and knowledge we will work in partnership with you, we’ll understand your business as it is now and more importantly, where you want it to be, then build and support the technology solutions that will get you there, faster We can help you to deliver personalized, connected, and compliant omni-channel experiences for your customers.

Partner

Paragon Customer Communications


Paragon Group Ltd is an international company present in 17 countries with a turnover of 750+ million euros and 6,000 employees. Paragon is a responsive, innovative and dynamic private company. We assist our customers in their development by offering technological solutions that bring new life to their business.

Partner

Innov@-Doc


In 2002, QC Soft was born, which in 2018, following a re-branding policy, becomes innov @ -doc. The company mission includes the provision of consulting services in the Information Technology sector, in particular in the field of document composition and document management. Over the years innov @ -doc becomes a leading company in customer communication management, extending its offer to the entire document management by dealing with both inbound and outbound issues and providing analysis, consulting and application maintenance system services.

Partner

Guidewire Software


Guidewire delivers the software that Property/Casualty (P/C) insurers need to adapt and succeed in a time of rapid industry change. We combine three elements – core operations, data and analytics, and digital engagement – into a technology platform that enhances insurers’ ability to engage and empower their customers and employees. 260 P/C insurers around the world have selected Guidewire. For more information, please visit www.guidewire.com and follow us on twitter: @Guidewire_PandC.