Abstract background - decoration only showing an abastract image of charts and communictions

Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

Items: 661

Layout

Search results for ""

1-10 of 661 results

Blog

What’s Inside the Envelope Matters: Protect Your Cashflow with Address Verification


Your invoices, contracts, and critical documents deserve to be delivered—accurately and on time. Discover how address verification with Quadient iAddress™ protects your cashflow, reduces costly errors, and ensures your most important communications reach the right people. Because what’s inside the envelope matters.

Blog

European accessibility laws and standards: EN 301 549


Learn how EN 301 549 supports European accessibility laws, including the Web Accessibility Directive and European Accessibility Act, for accessible digital content.

Blog

The value of a unified software


When you downloaded Inspire R12, you were expecting to see the new UI. What you might not know is that your new UI was a preview of something larger.

Blog

Interested in understanding and using NCOALink Results? Read our blog post to learn more, and get the most from your address list.

Blog

Is Insurtech becoming part of the mainstream?


Insurtech demonstrates how companies can leverage technology to provide exceptional products to customers. Watch our complimentary webinar to learn more!

Blog

In Times of Uncertainty, Communications Matter


How modern communication technology helps HHS agencies maintain program integrity and client trust during policy disruption and operational challenges.

Blog

The Future of Member Engagement: Intelligent Communications for a More Connected Care Experience


Explore how health plans use intelligent communications with AI, personalization, and digital integration to create seamless, empathetic member experiences.

Blog

Urgent update for 2024: Essential email security practices for compliance


Master 2024's email trends: Follow new Gmail/Yahoo rules, simplify unsubscribes, and keep content relevant to boost your email impact.

Blog

Quadient customers are NPS leaders in the US Health Insurance market


Forrester’s recent Trends Report, “The US Net Promoter Rankings, 2022: Net Promoter Scores And Rankings For 221 Brands Across 13 Industries” includes information about trends in NPS scores for key industries.

Blog

Six common shipping surcharges and how to avoid them


Everyone experiences fees and surcharges – especially when shipping packages. They can add up fast, especially for businesses that ship frequently. Understanding what the most common shipping surcharges are, and how to overcome them is your first line of defense. In this article, we uncover the 6 most common shipping surcharges that might be hurting your bottom line.