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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

Forget ROI, what's your ROM (Return on Maintenance)?


Interested in learning more about why your return on maintenance is important for your organization? Read our blog post to find out more.

Blog

Top 5 reasons to outsource your mail


While businesses outsource their mail primarily to reduce operational costs, several other benefits exist. This blog posts looks at the top five reasons below and how they can transform your business processes.

Blog

Why AR Teams Can’t Afford Manual Cash Application


Manual cash application can damage your cash flow as well as your customer relationships. Learn how to protect both with automation.

Blog

Transform Your AR Reporting With YayPay's Business Intelligence (BI) Module


YayPay’s Business Intelligence enables finance teams to analyse the data that matters most to them and drive better business decisions. Learn more.

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Peppol confirmed: what the UK’s e-invoicing network announcement means for finance teams


HMRC has confirmed Peppol as the UK's core e-invoicing network ahead of the 2029 mandate. Learn what this means for finance leaders and your next steps.

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7 useful Excel functions & shortcuts for accountants


Discover seven useful Excel shortcuts, functions and formulae to help AP accountants save time and improve accuracy.

Blog

Print and mail providers: ensuring integrity and compliance


Print Service Providers (PSPs) and mailing houses manage complex as well as bulk mailing jobs. In the past, marketing mailings were generally standardised, with the same generic inserts going to every person, but now they are increasingly tailored to individual recipients.

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3-way matching: what is it and why does it matter?


It’s crucial that every invoice be verified and paid in a timely fashion to keep a company’s finances running smoothly. Learn how 3-way matching works.

Blog

Will AI take my accounting job?


Is your accounting job at risk from artificial intelligence? Explore how AI is set to transform accounts payable and alleviate 'automation anxiety'.

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How America’s “Best Small Airport” took off with Quadient AP


Read how America’s “Best Small Airport” chose Quadient AP to digitise their invoices and purchase order process and easily accommodated their specific AP needs without causing a dent in their budget.