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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

6 Reasons why document automation makes your business more efficient


The top six advantages to document automation and why it’s improving efficiency and productivity of businesses worldwide. The top six ways document automation has shown to be advantageous and why it’s being adopted by businesses worldwide to improve their overall efficiency and productivity.

Blog

The 6 Types of Major Financial Institution in North America


Not sure which financial institution will best serve your business needs? Learn what banking options you have and pros and cons of each.

Blog

How Artificial Intelligence can help with cash flow forecasting


Find out how artificial intelligence and machine learning can help your AR team to improve and automate your cash flow forecasting capabilities.

Blog

Boost efficiencies by syncing Sage with Accounts Payable automation


Learn how combining Accounts Payable automation with your Sage solution can deliver numerous benefits to your organization.

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Is AP Stopping You from Feeling Like an Accountant?


Delve into the real opinions of accountants on AP tasks, highlighting the monotonous, draining nature of their work and the need for change.

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Bending Your Credit Policy To Gain A Customer


Should you modify your company’s credit policy to gain or retain a customer? Take a look at pros and cons and a few examples of when it is worth the risk.

Blog

Average Days Delinquent Formula & Definition


We take a look at what Average Days Delinquent (ADD) is, why it matters and how you calculate and optimise it to improve your overall accounts receivable.

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2020’s biggest accounting fails - And what we can learn from them


Despite last year’s shocking headlines, accounting failures continued to happen. Here are the 2020's biggest accounting failures and scandals.

Blog

What Is An Aged Trial Balance Report?


An aged trial balance (ATB) report contains much of the same data as the accounts receivable aging report, but they are different. Here are the differences.

Blog

Aiming for AP Success? Automation Can Help You Hit a Bullseye


Companies are increasingly moving to automation when it comes to accounts payable. Here are 8 ways automation helps you hit your AP targets.