Resources

Moments that Matter: Critical Touchpoints that Make or Break the Customer Experience

In this eBook, we examine the key 'moments of truth', map the customer lifecycle and uncover key CX challenges and opportunities for some of the most complex industries.

Fraud is on the rise: here’s how to beat it

Learn how Quadient AP mitigates the risk of AP fraud through automated invoice processing and streamlined workflows.

Quadient Research Finds There is Room for Physical Mail in a Digital World

More than 80% of US survey respondents want organizations to disclose the use of artificial intelligence (AI) in the creation of communications.

Video: Quadient Impress Portal

Watch our Quadient Impress Portal video on replacing paper-based communications and shifting customers to digital delivery, with a secure, branded document portal.

Quadient Powers MedExpress Digital Transformation with Automation of Prescription Workflows

Quadient helps MedExpress automate prescription communications, streamlining up to one million letters a month while improving efficiency, compliance and patient care.

Quadient Announces Appointment of New Chief Marketing Officer, Petra Wolf

Wolf joins Quadient at a pivotal moment as the company completes the second phase of its Back to Growth strategic plan.

Choose the Right Mail Service: First-Class Mail® or Priority Mail®

Discover the key differences between First-Class Mail® and Priority Mail®, and which mailing solutions are the best choice for your organization

Solving the Payment Problem: A Better Way to Collect

Our on-demand webinar, hosted by Joseph McDermott, walks you through how Quadient’s fully integrated platform—combining EIPP, collections, credit, and cash application—gives you and your customers a faster, smarter way to pay and get paid.

Quadient and Epicor Join Forces to Streamline and Automate Product Pickups and Drop-offs for Wholesale Distributors

The technology integration provides increased efficiencies and simplifies workflows starting when an order is first inputted through the Eclipse ERP and continuing to when a product is picked up via a Quadient locker.

The Ultimate AI Guide for Accounts Receivable Professionals

Discover how artificial intelligence enables AR teams to optimise cash flow and customer experience in our eBook: The Ultimate AI Guide for Accounts Receivable Professionals.