Resources

Guidance and perspectives on all things automation, communication and efficiency.

Quadient's knowledge and resources hub brings together guides, case studies and thought leadership from the experts engineering the future of business automation, customer communications and finance operations.

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Knowledge Hub Article

What is USPS Priority Mail®?


USPS Priority Mail service is the postal service to use when you need your document or item to be delivered quicker than it would be if you sent it using USPS First Class Mail®.

Blog

How hard is it to be your customer? 2nd edition!


Learn the critical features and use cases of customer journey mapping sofware from journey mapping expert, author and founder of Heart of the Customer, Jim Tincher.

Blog

20 Customer Communication Management statistics to understand the CCM market in 2025


Discover 20 key CCM statistics that show how the market is evolving in 2025. Learn how AI, automation, and cloud technology are shaping customer communication and see why organisations are modernising with advanced CCM solutions.

Article

AI-powered Automation and Real-Time Payments Secure Quadient Leader Position in SPARK Matrix for Accounts Receivable


Quadient has been positioned as a Leader in the SPARK Matrix™: Accounts Receivable Applications, 2025, for the fourth consecutive year.

Infographic

The Real Cost of Managing Multiple Legacy CCM Systems


Uncover the hidden costs of managing multiple legacy CCM systems. Learn how consolidation can reduce IT overhead, improve efficiency, and enhance customer experience. Explore the infographic now!

Knowledge Hub Article

How to calculate flat rate shipping


Dive into the distinctions between Flat Rate and Calculated Shipping. Discover their unique benefits for individuals and businesses. Learn more now!

Knowledge Hub Article

Scaling automation: How to fast-track digital transformation


This article explores the technologies and approaches that support rapid automation at scale and offers best practices to help organizations scale automation sustainably and accelerate the path to digital transformation.

Video

Innovation Day Brussels – Reimagining. Together.


Watch Innovation Day Brussels 2025 highlights: regulated industry leaders share real CCM use cases on AI, automation, governance, and EAA accessibility.

Webinar

The perfect partnership: Sage & AP automation


In this on-demand webinar, we explore the dynamic duo of Sage and Quadient Accounts Payable.

Blog

The Great Reconciliation: How Modern AP Solutions Help Finance Teams Reduce Exceptions and Close with More Confidence


Learn how AP automation improves reconciliation, reduces exceptions, and builds stronger controls for faster, more accurate month-end close.