Resources
Guidance and perspectives on all things automation, communication and efficiency.
Quadient's knowledge and resources hub brings together guides, case studies and thought leadership from the experts engineering the future of business automation, customer communications and finance operations.
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What is customer experience management (CXM)?
Discover the importance of customer experience management (CXM) in today's competitive business environment. Learn how CXM can help you to improve customer satisfaction, loyalty and retention.
What is Optical Character Recognition?
Discover how Optical Character Recognition (OCR) revolutionizes accounting and finance, automating data capture and enhancing accuracy in essential business functions.
Customer communication management strategy: our guide
Use this guide to create a customer communications management (CCM) strategy for your business. Improve customer engagement, loyalty and revenue.
2022 Analyst Report Roundup: Data to Back Your CCM-CXM Budget
Learn how we can help you build plans for the communication transformations that you need to stay competitive in 2023. Access these analyst reports today.
What is CCM? A crash course for beginners
Find out where customer communications management (CCM) technology fits amongst other enterprise technologies. Sign up for the free email course for more!
The growing role of AI in customer experience management
Discover how artificial intelligence is transforming customer experience management with personalisation, predictive analytics and proactive engagement.
What Hybrid Work Means for Finance Teams
Find some of the reasons why organizations are investing in AR and AP automation for their day-to-day operations in a world of hybrid work.
Mastering AP Automation in 30 Days: A Practical Playbook for Finance Teams
Master AP Automation in 30 days with a practical playbook for finance teams. Cut costs, reduce errors, and streamline invoice processing with a proven workflow.
7 Habits of Highly Effective AP Professionals
Transform your AP team from reactive to strategic with proven habits for success. Inspired by Stephen R. Covey’s 7 Habits framework, this webinar translates timeless leadership principles into actionable strategies for accounts payable professionals. Learn how to optimise workflows, align goals with business objectives and foster collaboration across departments to elevate AP’s role within your organisation.
What is accounts payable?
Learn what accounts payable is, why it is important, and how it works. Understand AP's role in managing cash flow and strategic decision-making.