Industry Perspectives
Insights shaping the future of customer experience
Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.
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Acquisition of Frama: Supporting Quadient's mission to help businesses digitalize customer communications
Alain Fairise, Chief Solution Officer Mail-Related solutions, comments on the acquisition of Frama, a key player and long-term partner providing mail and document management solutions.
A guide to choosing the right payment method for your business
Explore the pros and cons for each payment method before deciding which will work best with your company's needs in this Quadient AP blog
Squandered Success: Why Your AR Solution is Wasted Without a Digital Optimisation Team
Digital transformation is a major focus for accounts receivable departments, but the majority of teams do not meet their digitisation goals. A digital optimisation team can make the difference between success and failure.
Exciting enhancements to Inspire Flex superpower great omnichannel CX and EX
Discover the most exciting enhancements in the latest Inspire Flex release that power great CX with exceptional omnichannel CCM capabilities.
Do windowed envelopes put customer privacy at risk?
While windowed envelopes are synonymous with transactional mail, they hold potential risks. Learn how to deliver a compelling as well as compliant customer experience with on-envelope printing. Ensure secure and accurate customer communications and prevent costly surprises with Quadient's digital printing, document, and mailing automation solutions.
Mastering Accounts Payable Audits with AP Automation
Master AP Audit preparation with practical tips and AP automation strategies to streamline documentation, improve compliance and simplify year-end audits.
How AI-Powered Automation Software Gives Accountants Their Time Back
Learn how SmartCapture, Quadient AP’s AI technology, reduces the time spent on data entry by more than 83%.
FedEx 2026 Rate Changes in Canada
What you need to know about FedEx rate updates for 2026
Want to Enhance Your Performance? There's an App for That!
With this in mind, more and more SMEs are investing in applications to optimize business performance.
The Future of CX: 5 Trends from the Foundation Up
Originally published in Document Strategy.