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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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Blog

What Is First-Class Mail?


Discover the definition of First-Class Mail, USPS's most popular economical service, and a brief postage rates. Find out more!

Blog

Top 10 myths in accessible enterprise digital documents


Learn the top 10 myths about accessible enterprise digital documents and why true accessibility requires more than compliance or automated tools.

Knowledge Hub Article

A practical guide to preparing business envelopes


Discover how to maximize your business envelopes for better impact with our guide. Learn tips & strategies to enhance your mailings. Read more for insights!

Blog

Part 3: Connecting the dots: megatrends in global customer experience


In part 3 of this blog series, Tamir Sigal, Quadient CMO, examines what it takes to deliver trusted communications, how to bring together data to power the customer journey effectively, and how AI might be integrated into the process to drive efficiency.

Webinar

From Novice to Guru: Mastering AI in Finance


Learn how AI is revolutionizing finance and get practical tips for successful adoption in this expert-led webinar.

Webinar

Mastering the accounts payable workflow


In this on-demand webinar, you'll learn why automation is the key ingredient to a best-in-class AP workflow.

Analyst Report

QKS AI Maturity Matrix™ for Customer Communication Management, 2025


Discover why Quadient was named the Most Valuable Pioneer in the CCM industry's first-ever AI Maturity Matrix, a strategic evaluation of vendors' innovation depth and market impact.

Webinar

AP Fraud Files: Vendor Fraud


Explore real vendor fraud cases and learn AP safeguards with Quadient AP automation. Watch now or download your toolkit.

Article

E-Invoicing: the Serensia by Quadient platform receives final accreditation by the French Tax Authority


The definitive certification marks a critical milestone ahead of France’s national e-invoicing rollout and confirms Serensia’s compliance, technical robustness and full interoperability within the national e-invoicing ecosystem.

Knowledge Hub Article

Flat rate shipping for small businesses


Looking to spend less time and money on shipping and handling? Flat rate shipping can save your employees valuable time and your business up to 15%.