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Industry Perspectives

Insights shaping the future of customer experience

Explore practical articles, expert guidance and newsletter content on customer communications, finance automation, mailing and parcel delivery.

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White Paper

How Automation Impacts Document Workflow: A Pilot Study


Whitepaper - How Automation Impacts Document Workflow: A Pilot Study

Article

Neopost Unveils Its Ambitious "Back to Growth" Strategy for the Period 2019-2022


Neopost announces "Back to Growth" strategy and refocus on major operations.

Analyst Report

Enabling Your Digital Office for SMB's: Breaking the Barriers to Document Automation


Lean how to overcome the barriers to document automation and prepare for the next normal.

Article

E-Invoicing: Quadient Reaches Key Milestone as Serensia Successfully Passes French Tax Authority Testing


Serensia, Quadient's recent acquisition, has successfully completed interoperability testing in live conditions as part of France’s phased rollout of mandatory e-invoicing.

Webinar

The New Era of Intelligent Communication Experiences


Discover how AI is reshaping Customer Communications Management (CCM) into intelligent, journey-aware communication experiences. Learn from QKS Group's global insights in this recorded webinar.

Video

What can Quadient Inspire Evolve do for businesses in the insurance industry?


Struggling with slow claim processing times and dissatisfied customers? This video explains how AI can transform insurance businesses and drive growth. Watch now.

Article

Quadient Celebrates 1,000th Smart Locker in France and Accelerates Roll-out of Open Network


Quadient surpassed the 1,000 mark of automated parcel lockers in France, thanks to close collaboration with long-standing partners, including pick-up point operator Relais Colis and sports retailer Decathlon.

Webinar

Winning the Finance Talent War


Attracting and retaining skilled finance professionals is tougher than ever. With 83% of CFOs citing talent shortages as a critical concern, finance leaders are seeking new strategies to remain competitive. This on-demand webinar explores how modern hiring, retention, and automation strategies can help finance teams boost performance, reduce burnout, and create a workplace where top talent thrives.

Partner

Net@Work


Quadient Experience Partner Network partner focusing on Quadient solutions in Accounts Payable and Accounts receivable area.

Partner

Infointelligent


Infointelligent is a technological solutions provider with a solid background in Customer Experience Management. Our expertise guarantees implementation, development, migration, integration and managed services to customers in Argentina and Latin America. Infointelligent provides innovative solutions that meet strategic challenges of its customers and the demands of adapting their information systems.